What is it with Gallery plugins & the absence of technical support when you buy the premium version? It’s now the second time I’ve struck a plugin developer with a seemingly good product but lacking in support. I don’t think it’s me.
Relatively minor technical request via ticket and I got an initial acknowledgment & response (which didn’t solve the problem). Then they fell silent and it’s now in the 3rd week with the ticket still open.
Do developers just work on creating a product and then just abandon it after launch?
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