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Poor Support

  • Very poor support. I have had continual problems with this plug-in and the programmer. I even paid to have some custom upgrades to help work around the really annoying issues but was eventually told he wasn’t able to do it. I am STILL waiting for my refund. After numerous prompts via email I get an extremely rude, childish response. Not a good way to run a business. I would never use anything from him again. Save the hassle and your money, there are plenty of fine plug-ins where you won’t have to deal with this kind of nonsense.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author n.showket

    @nshowketgmailcom

    Mate– I believe i told you that I am travelling and will be back in sydney on the 6th. i will sort your problem as soon as i am
    back.
    hope u understand its the holiday season.
    Thanks
    Niaz

    Moderator Jan Dembowski

    @jdembowski

    Brute Squad and Volunteer Moderator

    @chuck767? What are you reviewing about the free plugin? So far all you’ve reviewed is that you paid for something and you are not happy with the paid support.

    That’s not a legitimate review for these forums.

    I’m not sure why this would not be considered a legitimate review. I did state that the plug-in had issues, issues for which I was willing to pay to get resolved. Also, once I decide to pay for a plug-in I feel it becomes valid to review the business. These reviews are made available so other WordPress users can make an informed decision prior to spending their money. I think this information helps provide that. For the most part I agree with and +1 the review given here: http://wordpress.org/support/topic/con-man?replies=7#post-

Viewing 3 replies - 1 through 3 (of 3 total)
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