Support » Plugin: Secure Downloads » Poor/non-existent documentation, confusing GUI, grammatical errors on website

  • Poor/non-existent documentation, no annotations on settings that explain anything, grammatical errors on website.

    The developers show complete contempt for even basic English on their website, “All uploaded files stored inside protected, secure folder, which does not accessible for website visitors.” [sic]

    And they want to take your money, but you’re not worth their time to write up some documentation, annotate the settings, or even get basic English grammar right on their website.

    No visible ticketing system.

    Also complete lack of contact details barring a generic contact form and a generic-looking website. Respectable plugin publishers don’t hide behind a veil of anonymity and genericness.

    Also unclear if it is possible to generate a download link without sending an email.

    I review thousands of plugins a year and it’s been a while since I’ve seen such a mess of a plugin, where the seemingly-autistic developer lacks the empathy to assume the shoes of an average WP user.

    • This topic was modified 6 months, 2 weeks ago by agg2.
    • This topic was modified 6 months, 2 weeks ago by agg2.
    • This topic was modified 6 months, 2 weeks ago by agg2.
    • This topic was modified 6 months, 2 weeks ago by agg2.
    • This topic was modified 6 months, 2 weeks ago by agg2.
    • This topic was modified 6 months, 2 weeks ago by agg2.
  • The topic ‘Poor/non-existent documentation, confusing GUI, grammatical errors on website’ is closed to new replies.