• Resolved Acal

    (@acal)


    Hello. I am a new Bold Grid Page Builder user. I am using this plugin with Colbalt theme. In chrome my fonts look fine and no console errors but in firefox all but the very basic default HTML fonts have odd rendering to the point that I cannot use them. Heebo was the one I had issues with first. Details below thanks in advance!

    If I set the font to vanilla sans-serif it is okay. If I use On my console errors I get the following:
    downloadable font: download failed (font-family: "slick" style:normal weight:400 stretch:100 src index:0): status=2147746065 source: https://ceramicdisctech.dreamhosters.com/fonts/slick.eot
    I am not clear why the plugin is calling this /fonts/slick.eot file. You can see more about that in the response header below which I get via the console only in Firefox.

    GET
    	
    scheme
    	https
    host
    	ceramicdisctech.dreamhosters.com
    filename
    	/fonts/slick.eot
    Address
    	173.236.197.207:443
    Status404
    Not Found
    VersionHTTP/1.1
    Transferred6.18 KB (26.15 KB size)
    
    	
    Cache-Control
    	no-cache, must-revalidate, max-age=0
    Connection
    	Keep-Alive
    Content-Encoding
    	gzip
    Content-Length
    	5892
    Content-Type
    	text/html; charset=UTF-8
    Date
    	Wed, 19 Aug 2020 11:10:40 GMT
    Expires
    	Wed, 11 Jan 1984 05:00:00 GMT
    Keep-Alive
    	timeout=2, max=99
    Link
    	<https://ceramicdisctech.dreamhosters.com/wp-json/>; rel="https://api.w.org/"
    Server
    	Apache
    Vary
    	User-Agent,Accept-Encoding
    	
    Accept
    	application/font-woff2;q=1.0,application/font-woff;q=0.9,*/*;q=0.8
    Accept-Encoding
    	gzip, deflate, br
    Accept-Language
    	en-US,en;q=0.5
    Cache-Control
    	max-age=0
    Connection
    	keep-alive
    Host
    	ceramicdisctech.dreamhosters.com
    Referer
    	https://ceramicdisctech.dreamhosters.com/wp-content/plugins/post-and-page-builder-premium/dist/application.min.css?ver=1.0.4
    User-Agent
    	Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Nicole Paschen

    (@bgnicolepaschen)

    Hello,

    Thanks for reaching out regarding the font display in Firefox – we are aware Heebo has display issues and our developers are working on a fix. In the meantime we recommend trying a different font, as most of them display as expected in both Chrome and Firefox.

    As for the slick.eot font, that is used on your slider – the rotator dots. The console error for this should not cause front end display issues.

    Please let me know if you have additional questions.

    Thanks,
    Nicole

    Thread Starter Acal

    (@acal)

    Thank you @bgnicolepaschen . That is great info. I did try a number of other fonts but had similar problems. The only one that worked for me was vanilla san serif but then again I can’t say I tried them all. Good to hear that the console error are nothing to worry about and unrelated to the font issue. Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
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