Support » Plugin: WooCommerce Currency Switcher » Poor english documentation, misread the functionality and cannot get a refund

  • georgehedley

    (@georgehedley)



    Thought it did more than it does. Make sure to test the free version as there is no chance of a refund. This is attributed to poor english documentation.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author RealMag777

    (@realmag777)

    About which refund you talking? Can you please describe what exactly troubles you mean? If you bought the plugin you should send request to support!

    Bad English – if this is the reason for you so why you bought it if documentation is opened for all here https://currency-switcher.com/?

    • This reply was modified 8 months ago by  RealMag777.
    Plugin Author RealMag777

    (@realmag777)

    I found:

    I don’t want customers to be able to switch currencies, I want only one currency per product and I can choose which one it is. – this is impossible, never been possible, and never been described. Currency Switcher – is the plugin for currency switching and this described on all pages where the plugin is described, you do not want let your customers switch your currencies – there is no sense in it – you need another script NOT this plugin, maybe this one: https://wordpress.org/plugins/woocommerce-product-price-based-on-countries/

    • This reply was modified 8 months ago by  RealMag777.
    georgehedley

    (@georgehedley)

    Again, there is a huge language barrier here. The point is that I thought you could set a product in a certain currency.

    As I told you, I want the following as an example:

    Product #1: AUD
    Product #2: USD
    Product #3: GBP

    So my thought was that you could set a currency per product. On the page it says this “Individual fixed price rules for each product”, so naturally I thought you could fix a product into a certain currency as a rule. That is what I wanted the plugin to do and it doesn’t. So i’m giving you my honest review.

    Plugin Author RealMag777

    (@realmag777)

    You are not right as you not even read documentation. In the description you can see https://clip2net.com/s/3S7kwod – and this is link, which you could click and watch the video – but you not did it, + Pre-Sale Question here https://currency-switcher.com/a/presale

    I thought you could fix a product into a certain currency as a rule – And more, your English is not natural, ‘you could fix’ + ‘that you could set a currency per product’ – you mean the plugin, but describes me – I personally can not fix prices =))

    And you can admit that is not barrier for me to understand you, because I want and can understand you

    • This reply was modified 8 months ago by  RealMag777.
    • This reply was modified 8 months ago by  RealMag777.
    georgehedley

    (@georgehedley)

    I am struggling to understand what you are talking about.

    Fix means secure, fasten etc. Fix a product into one currency, means make it that currency only. That is what fix means.

    Plugin Author RealMag777

    (@realmag777)

    That is what fix means – such feature as you asked not exists and never been existed with this plugin, also not described, so there is nothing to fix as it not possible

Viewing 6 replies - 1 through 6 (of 6 total)
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