Support » Plugin: Responsive Poll » Poll Not Saving

  • Resolved onlinebusinesssupport

    (@onlinebusinesssupport)


    Hi,

    I have just installed this plugin this morning.

    The polls are not saving.

    I have installed version Version 1.2.0 of your plugin on the latest version of wordpress

    The site is on a wordpress multisite so wondered if your plugin does not support multisite?

    Many thanks

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter onlinebusinesssupport

    (@onlinebusinesssupport)

    Hi, default poll theme yes.

    We don’t use sub domains in the multi site, each one has it’s own domain name IE this is one of the multi site installs where the poll sofware is NOT working:
    https://www.trawalkingfootball.com/

    Here is another where the poll is NOT working:
    https://www.walkingsportwebsites.com/

    This is the default first multi site installation where the poll works fine:
    https://www.walkingfootballwebsites.com/blog/2018/03/16/hello-world/

    Plugin Author totalsoft

    (@totalsoft)

    Please check again your admin menu. And say me the results. Do you have any info in Settings menu, and in Theme menu?

    Thank You.

    Thread Starter onlinebusinesssupport

    (@onlinebusinesssupport)

    Themes is empty
    New settings has just one entry – Total Soft Poll Setting 1
    That is for both of the multi sites where I cannot create a poll.
    ———————————————–
    However – in the default multi site that is first created and where the poll is working OK, I have the following themes available:

    1 Total Soft Poll 1 Standart Poll

    2 Total Soft Poll 2 Standart Poll

    3 Total Soft Poll 3 Standart Poll

    4 Total Soft Poll 4 Standart Poll

    5 Total Soft Image Poll 1 Image Poll

    6 Total Soft Image Poll 2 Image Poll

    7 Total Soft Video Poll 1 Video Poll

    8 Total Soft Video Poll 2 Video Poll

    9 Standart Without Button 1 Standart Without Button

    10 Standart Without Button 2 Standart Without Button

    11 Image Without Button 1 Image Without Button

    12 Image Without Button 2 Image Without Button

    13 Video Without Button 1 Video Without Button

    14 Video Without Button 2 Video Without Button

    15 Image in Question 1 Image in Question

    16 Image in Question 2 Image in Question

    17 Video in Question 1 Video in Question

    18 Video in Question 2 Video in Question

    Plugin Author totalsoft

    (@totalsoft)

    Dear onlinebusinesssupport.

    Open the folder of our plugin. Find there Install.php file. And please remove from there 2-6 lines. And aftre it deactivate and activate again the plugin. And say me about results.

    Thank You.

Viewing 4 replies - 16 through 19 (of 19 total)
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