Support » Plugin: Forminator - Contact Form, Payment Form & Custom Form Builder » Poll expired messages displayed twice

  • Resolved therealshadowhunter

    (@therealshadowhunter)


    Hello support team,

    I hope you are doing well.

    I would like to report a bug with the poll expired message. For some reason it is displayed twice.

    I’ll leave the condition on my website for now so you can see it (ref. link to the page you need help with, scroll down to the poll)

    Hope you can resolve it (and maybe have a temporary workaround for now)

    I’m using OceanWP theme. Theme, WP and plugin are up to date.

    Good luck and thank you for your support

    With best regards,

    TheRealShadowHunter

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @therealshadowhunter

    I hope you are doing good today.

    A temporary solution on this case can be this CSS added in Appearance -> Customize -> Additional CSS section in your WordPress dashboard
    .page-id-6 #forminator-module-1442 .forminator-response-message:nth-child(2) {display:none;}

    To investigate this issue more, please use our secure contact form here https://premium.wpmudev.org/contact/#i-have-a-different-question and make sure that subject is “I have a different question” and:

    – Mark to my attention: ATTN: Kris

    Kind Regards,
    Kris

    Thread Starter therealshadowhunter

    (@therealshadowhunter)

    Hello Kris,

    Thank you for this feedback and temp CSS-work around, I’ll give it a shot.

    Done, I added this entry to contact WPME DEV portal.

    With best regards,

    TheRealShadowHunter

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @therealshadowhunter

    Thank you for the email.

    I can see that we followed this from the email.

    Had you seen my friend reply?

    Best Regards
    Patrick Freitas

    Thread Starter therealshadowhunter

    (@therealshadowhunter)

    Hello Patrick,

    Thank you for your strong follow-up. I have send a reply to the ticket I issued (Kris)

    Note that I’m no longer able to reproduce since I disabled caching and CSS/JS minification/combining. I’ll give a some more attempts again later today and let you know.

    Again, thank you for your strong support.

    With best regards,

    TheRealShadowHunter

    Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hi @therealshadowhunter,

    Thanks for letting us know.

    We are always to glad to assist you so feel free to reach back out to us in case you encounter any additional issue.

    Best,
    Jonathan S

Viewing 5 replies - 1 through 5 (of 5 total)
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