Support » Plugin: Points and Rewards for WooCommerce » Points not consistent with quantity

  • Resolved Damir Tahiri

    (@tahireu)


    Hi,

    We configured each product to give 10 points.
    But, when I add 2 same products, one by one, I only get points for one product:
    https://ibb.co/LPMBQjZ

    Please follow these instructions to replicate the issue:
    1. Go to this product page: https://sweetgraze.com.au/product/choc-chip/
    2. Add one product to cart
    3. After that, add another same product to cart
    4. Go to cart page

    You will see there is only 10 points for 2 products.

    I’ve tried deactivating caching and speed optimization plugins, but without luck. Can you please help?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author MakeWebBetter

    (@makewebbetter)

    Hello Damir,

    Thanks for using our plugin, We have checked it from our end and we are getting Points 20 point if we select 2 quantities of the same product.
    If you have any other issues please let us know.

    Thanks and Regards

    Thread Starter Damir Tahiri

    (@tahireu)

    Hi,

    Please do no use the quantity field, try again by following step-by-step:

    1. Go to this product page: https://sweetgraze.com.au/product/choc-chip/
    2. Add one product to cart
    3. After that, add another same product to cart
    4. Go to cart page

    Thank you

    Plugin Author MakeWebBetter

    (@makewebbetter)

    Hello,

    Thanks for finding this out and explaining the issue in more detail. We will fix this issue in the upcoming version of the plugin.

    Regards,

    • This reply was modified 3 months, 2 weeks ago by MakeWebBetter.
    Thread Starter Damir Tahiri

    (@tahireu)

    Thank you.

    Regards,
    Damir

Viewing 4 replies - 1 through 4 (of 4 total)
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