• Resolved inchannel


    Hello QSM team,

    my quiz has 4 questions and according to the points there are 16 result pages.

    With the option “Text Answers” the points are calculated correctly and the correct result page will be displayed. Everything is OK.

    But if i use “Rich Answers” i get as result pages only the default “Question_Answers” Content, because the points could not be calculated.

    The Quiz settings are the same.
    See quizzes paths:

    Quiz with Text Answers:
    … /quiz/welcher-persoenlichkeits-typ-bist-du/

    Quiz with Rich answers:
    … /quiz/persoenlichkeits-typ/

    i am using the latest versions of QSM and WordPress but i think this is a general calculation problem.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • From the version 7.1.0 and after,
    the result of the right answers is incorrect.

    Hi all,

    Please give me some time to test the issue on my staging. I will get back to you very soon.

    Kind regards,

    Hi there,

    I just tested Points score on the quiz with Rich Answers but everything is working fine on my staging. Please make sure to fulfil the following requirements:

    1. Make sure that you are using the ‘Points’ based Grading system for quiz.

    2. Use the %POINT_SCORE% template variable to show correct points score on the Results page.

    3. Save the Results page template and clear the browser history by pressing Shift+F5.

    4. Make sure that you are not using an empty condition on the Results page template. If you have applied some empty condition on the results page, make sure to delete it. Or use the correct condition on the results page.

    Also, I did visit the website mentioned above but I was unable to find the 2 different quizzes.

    Please do the same and let me know if you still face the issue.

    Thanks for reaching out to us.

    Kind regards,

    Hi Kriti,

    We are experiencing the same problem, running version 7.1.2 on the latest version of WordPress.

    We’ve got a new quiz waiting to be released, it has 50 questions. No matter what I do it only ever gives a score of 45/50 even though I know all 50 answers are correct. The list of answers on the results page even states that all 50 answers are correct.

    Something strange going on with the scoring.

    Can you assist please?

    Thank you, Colin

    PS. Ours is just a simple multiple choice quiz using the correct / incorrect grading system.

    Hi @akikodesign,

    Can you please tell me what variable are you using on the Results page template? So that I can tell you whether they are compatible with correct/incorrect grading system or not.

    Please let me know.

    Thanks for reaching out to us.

    Kind regards,

    Hi Kriti,

    We are using the below on the results page:

    “You got %AMOUNT_CORRECT% question(s) correct out of a possible %TOTAL_QUESTIONS% (%CORRECT_SCORE%%).”

    But it’s not just the results page, the actual score recorded in the back end only states 45/50 even though I know it was 50/50.

    Are there download links for previous versions of the plugin anywhere as our client is now getting a bit upset as the competition should of launched on Monday as part of a wider commercial deal with a new partner.

    Regards, Colin

    Thread Starter inchannel


    Hi Kriti,

    I didn’t want to write my domainname publicly. Only logged in users should see it.

    I have generated 2 different quizzes for your as a test.

    1. mydomain… /quiz/with-text-answers/
    2. mydomain… /quiz/with-rich-answers/

    The Quiz settings are equal. The quiz with Text Answers works! But the quiz with Rich Answers dont work.

    The Problem is: if i use “Rich answers” i get always the same result page with the default template variable %QUESTIONS_ANSWERS%

    Although the attitude of the quiz with Text Answers is the same, but it works and i get the correct result page.

    I do not use template variables, but the following result page condition:

    Total points earned = is equal to =2 ( result page 1)
    Total points earned = is equal to =3 ( result page 2)
    Total points earned = is equal to =4 ( result page 3)

    Hi @inchannel,

    I request you to please share the issue at here as well: https://quizandsurveymaster.com/contact-support/ for further troubleshooting.

    Kind regards,

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Points cannot be calculated with Rich Answers’ is closed to new replies.