Title: Point score issue Last modified: January 18, 2020 --- # Point score issue * Resolved [broudef](https://wordpress.org/support/users/broudef/) * (@broudef) * [6 years, 5 months ago](https://wordpress.org/support/topic/point-score-issue/) * Hi, * I’m testing the QSM solution to provide auto-evaluation to my customers. It seems that point score and all point variables doesn’t work. QSM seems to use only the first answer to the first question. Whatever answers to other questions are, the score depends only on the first answer. * I’m sorry if it’s only a bad use of your solution but I couldn’t find the solution in this forum ou in your documentation. * Thanks a lot for your help. * Christophe. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpoint-score-issue%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * [expresstechsupport](https://wordpress.org/support/users/expresstechsupport/) * (@expresstechsupport) * [6 years, 4 months ago](https://wordpress.org/support/topic/point-score-issue/#post-12342884) * Hi there, * Welcome to QSM Support Forum. Hope you are doing well. * There is no issue at our end regarding the point-based evaluation of quizzes. I took the quiz you mentioned above but I could not identify how you have evaluated the final result of the quiz. * You need to assign points to individual answers, then check the quiz graded as‘ points based’ under ‘Options’ tab and then use points based template variables as per your requirements. * Regards, Kriti * Thread Starter [broudef](https://wordpress.org/support/users/broudef/) * (@broudef) * [6 years, 4 months ago](https://wordpress.org/support/topic/point-score-issue/#post-12344146) * Hi Kriti, * First of all, sorry if I didn’t see you already answered and if I forgot I already asked. I sent the same topic a second time but don’t know how to delete it. * I understood that the final result of “point score” is a sum of points for each answer. * Whatever answers are to 3 questions, the result is either 5 or 0. That’s the score of the first question. * Sorry, the quiz is french, I can translate it if it’s easier for you. * I like QSM and need it for my business. * Thanks. * Christophe. * Thread Starter [broudef](https://wordpress.org/support/users/broudef/) * (@broudef) * [6 years, 4 months ago](https://wordpress.org/support/topic/point-score-issue/#post-12344817) * Hi Kriti, * I sent you information. * Regards. Christophe. * [expresstechsupport](https://wordpress.org/support/users/expresstechsupport/) * (@expresstechsupport) * [6 years, 4 months ago](https://wordpress.org/support/topic/point-score-issue/#post-12349355) * Hi, * I tried to login into your account but it showed me the message that username/ password is wrong. Please send me the right login details. * Regards, Kriti * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [6 years, 3 months ago](https://wordpress.org/support/topic/point-score-issue/#post-12527995) * [@expresstechsupport](https://wordpress.org/support/users/expresstechsupport/) I have archived your reply and temporarily flagged your account for moderation. That means your posts and replies will need to be approved before anyone else can see them. @ notifications from your account will not work. * While I know you have the best of intentions, it’s forum policy that you _not_ ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk. * If they _are_ paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums. * Thankfully are other ways to get information you need: - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/) and get the data that way. - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) or [https://gist.github.com](https://gist.github.com) log of the user’s web server error log. - Ask the user to create and post a link to their `phpinfo();` output. - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://wordpress.org/support/article/debugging-in-wordpress/) - Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again (the Health Check plugin can do this without impacting any site vistors). - Ask the user for the step-by-step directions on how they can reproduce the problem. * You get the idea. * We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline. * When you help users _here_ and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Point score issue’ is closed to new replies. * ![](https://ps.w.org/quiz-master-next/assets/icon-128x128.png?rev=3158087) * [Quiz and Survey Master (QSM) - Easy Quiz and Survey Maker](https://wordpress.org/plugins/quiz-master-next/) * [Frequently Asked Questions](https://wordpress.org/plugins/quiz-master-next/#faq) * [Support Threads](https://wordpress.org/support/plugin/quiz-master-next/) * [Active Topics](https://wordpress.org/support/plugin/quiz-master-next/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/quiz-master-next/unresolved/) * [Reviews](https://wordpress.org/support/plugin/quiz-master-next/reviews/) * 5 replies * 3 participants * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/point-score-issue/#post-12527995) * Status: resolved