• Resolved alrokerjr

    (@alrokerjr)


    My podcasts aren’t loading to my itunes page, although they’re still loading up to my podcast subscription on my phone. The used to be a box that i would put the link to the podcast in when i enter the post in wordpress but it’s disappeared. I downloaded http://wordpress.org/plugins/powerpress/installation/ but can’t install it. What’s weird is that the powerpress folder is there and but it doesn’t show up in my plugin list to activate it.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Angelo Mandato

    (@amandato)

    Regarding conversation here: http://wordpress.org/support/topic/itunes-plugin-1#post-4545021

    If you cannot overwrite the folder, or if you having problems uploading, you should contact your web hosting and/or server administrator about the issue. Deleting and reinstalling plugins should be a pretty simple process, since it’s not for you then that’s an indication something is a miss, whether it be the folder path on your server is not what you thought it is, or maybe your web server is configured with the wp-content folder in a location you’re not aware of. Either way, you need to contact the folks you pay money to for your web site to resolve.

    Plugin Author Angelo Mandato

    (@amandato)

    Regarding your problem with iTunes, what is your listing URL on iTunes and what is the URL to your podcast feed?

    Thread Starter alrokerjr

    (@alrokerjr)

    Plugin Author Angelo Mandato

    (@amandato)

    It appears you do not have PowerPress enabled at present. So the podcast only feed is not present.

    Once you figure out how to install PowerPress on your server, I think both of your issues will be fixed. You will want to get this fixed right away, iTunes will eventually remove a podcast when the feed is no longer valid over a number of days.

    Thread Starter alrokerjr

    (@alrokerjr)

    it says it’s installed but it doesn’t show up! powerpress

    Thread Starter alrokerjr

    (@alrokerjr)

    powerpress is on my computer in a zip file, when I search for in it plugins in wp it’s not found. how do I get it from one place to the other?

    Your site is not connected to your local computer for searching plugins – it won’t find it there – see:

    http://codex.wordpress.org/Managing_Plugins

    Plugin Author Angelo Mandato

    (@amandato)

    WPyogi, thanks!

    alrokerjr, WPyogi is spot on. What you download to your computer is completely disconnected with what resides on your web server. Your hosting service should have provided you instructions how to upload and access your web site. That is the part of the puzzle you need to work out with whom ever you are paying for your web hosting. Each web service company does things differently so there’s no simple answer we could give you.

    Thread Starter alrokerjr

    (@alrokerjr)

    Here’s what they told me and I’ve done this. Upon reviewing the issue, you would want to reinstall your Powerpress plugin as the current directory doesn’t have all the proper files in it, hence why it does not work. Additionally, you will want to delete the /powerpress directory from your /wp-content directory as that could be causing an issue with your attempt at installation. If you continue to have issues with Powerpress, however, please note that we cannot support third-party plugins as we are not the vendor of that plugin.

    Plugin Author Angelo Mandato

    (@amandato)

    I would reply back to them, telling them in detail how you deleted the folder on the server, and then ask them why the folder still exists on the server.

    Plugin Author Angelo Mandato

    (@amandato)

    Make sure when you contact your web hosting support to include a link to this thread so you’re not hiding any information from them.

Viewing 11 replies - 1 through 11 (of 11 total)
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