Support » Plugin: Paid Memberships Pro » PMPro has redirected me away from the WP-Admin log-in page

Viewing 7 replies - 1 through 7 (of 7 total)
  • lifestylesexpress

    (@lifestylesexpress)

    I cannot get into the WP Dashboard as an Admin because of this. I can get into the Dashboard as a PMPro Paid Member but not as an Admin because I get redirected to the Member area every time.

    essaysnark

    (@essaysnark)

    It’s most likely something you configured with Theme My Login. Try renaming that plugin to disable it, just as you originally tried with PMPro.

    lifestylesexpress

    (@lifestylesexpress)

    Thank You. Yes this did get me back to the wp-admin screen. Thank you!
    However, this has now uncovered another issue.
    The usual Admin user name and PW does not work.
    The only log in that works is the test Member that I created in PM Pro and that Member has very limited abilities.
    I then tried to rename PM Pro as well and then I get a 404 error.

    essaysnark

    (@essaysnark)

    Did you try the retrieve-password function?

    PMPro does not do anything with passwords. You may need to contact your host if you can’t log on to your site.

    lifestylesexpress

    (@lifestylesexpress)

    I did and it does not even recognize the user name anymore.

    lifestylesexpress

    (@lifestylesexpress)

    Ok, All issues resolved as my host was able to reset the user name. Thank you essaysnark for your support.
    Even after disabling the “Theme My Log In” plug-in, it turns out that PM-Pro reset the admin user name to the admins email address.

    Thank you everyone

Viewing 7 replies - 1 through 7 (of 7 total)
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