Title: pm_activate_user_by_email
Last modified: April 21, 2017

---

# pm_activate_user_by_email

 *  Resolved [oroshimarou](https://wordpress.org/support/users/oroshimarou/)
 * (@oroshimarou)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pm_activate_user_by_email/)
 * Hello,
 * In Profile Grid, I set the wp auto approval method. But in emails, the activation
   url is not clickable. How can I fix it?
 * [https://mysite.com/wp-admin/admin-ajax.php?action=pm_activate_user_by_email&user=Y1hwVnZPYzkxUVBmeFo5M3VqTS9CaHFxRFpPb0J6WWlLNUoveWhVUFNBdXgxRGVlcWlxRXk2clJ0dzA3cHk3Qmp1KzVCcVc1cG1VZ3NLeGhXZjVxRTEzN0VmRDJMbi9kMVJEaHhkNS9xNFU9](https://mysite.com/wp-admin/admin-ajax.php?action=pm_activate_user_by_email&user=Y1hwVnZPYzkxUVBmeFo5M3VqTS9CaHFxRFpPb0J6WWlLNUoveWhVUFNBdXgxRGVlcWlxRXk2clJ0dzA3cHk3Qmp1KzVCcVc1cG1VZ3NLeGhXZjVxRTEzN0VmRDJMbi9kMVJEaHhkNS9xNFU9)
 * Also, how can I customize the email ?
 * Thanks !

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [ProfileGrid Support](https://wordpress.org/support/users/profilegrid0/)
 * (@profilegrid0)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pm_activate_user_by_email/#post-9055827)
 * Hi,
    Thank You for contacting us. 🙂
 * We have tested it again at our end and the URL hyperlink is working on our current
   version. Could you please make sure the incoming mailbox supports HTML? If yes,
   we’ll need little more details to troubleshoot the issue. Since it may require
   exchange of private information about the site, I would suggest you to create
   a ticket on our Helpdesk.
 *  Thread Starter [oroshimarou](https://wordpress.org/support/users/oroshimarou/)
 * (@oroshimarou)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pm_activate_user_by_email/#post-9060227)
 * Hi,
    Thank for your response. You’r right ! Worked fine with Outlook. But not
   with gmail in it standard version ! I think 99% of my users are using gmail in
   standard version. Can you please help with this ? Where can I create a ticket?
 * Thank! 🙂
 *  Plugin Author [ProfileGrid Support](https://wordpress.org/support/users/profilegrid0/)
 * (@profilegrid0)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/pm_activate_user_by_email/#post-9064006)
 * Hi,
 * You can raise a support ticket on our support portal at [http://directsupport.me/open.php](http://directsupport.me/open.php).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘pm_activate_user_by_email’ is closed to new replies.

 * ![](https://ps.w.org/profilegrid-user-profiles-groups-and-communities/assets/
   icon.svg?rev=2547387)
 * [ProfileGrid – User Profiles, Groups and Communities](https://wordpress.org/plugins/profilegrid-user-profiles-groups-and-communities/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/profilegrid-user-profiles-groups-and-communities/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/profilegrid-user-profiles-groups-and-communities/)
 * [Active Topics](https://wordpress.org/support/plugin/profilegrid-user-profiles-groups-and-communities/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/profilegrid-user-profiles-groups-and-communities/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/profilegrid-user-profiles-groups-and-communities/reviews/)

## Tags

 * [link](https://wordpress.org/support/topic-tag/link/)
 * [user](https://wordpress.org/support/topic-tag/user/)

 * 3 replies
 * 2 participants
 * Last reply from: [ProfileGrid Support](https://wordpress.org/support/users/profilegrid0/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/pm_activate_user_by_email/#post-9064006)
 * Status: resolved