• Resolved insearchofasolution

    (@insearchofasolution)


    Hi there,

    I am using Paid Memberships Pro which came with a directory theme I use and I came across this (amazing! and very useful) extension: https://www.paidmembershipspro.com/add-ons/pmpro-roles/

    I have noticed that even though the Subscription user role is assigned after signing up, it is not removed when a subscription is cancelled.

    Is there a way to make this happen?

    A little background why I need to achieve it – I am using plugin Front-End PM and I can restrict access to messaging system by user role. I only want to allow access to paying customers who have an active Membership/Subscription. Once they cancel, I need to restrict access to messaging system and that’s why I would need the custom user role to be removed after a cancellation.

    Thank you!

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