Support » Plugin: HandL UTM Grabber » Plus symbol (+) instead of blank spaces

  • Resolved djwilko12

    (@djwilko12)


    Hi Haktan,
    Something very strange is happening when I receive a submitted form when the answer has multiple words.
    Instead of using a blank space, it is connecting words with a plus symbol (+).

    For example, “campaign name” field… it shows: “testing+campaign+name”, but I should have received “testing campaign name”.
    Hope you can help solve this issue.
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Haktan Suren

    (@haktansuren)

    Hi @djwilko12 ,

    Actually this is expected, because URL encoding replaces a space with a plus (+) sign. See here for more https://www.w3schools.com/tags/ref_urlencode.asp

    Hi Haktan, thanks for your reply.
    This is not happening on a URL field, its happening on a text field.
    We have other site working with your plugin and same settings, and every time we get an answer, we receive it with no plus sign, it just respect the blank spaces.
    So we dont know how to achieve this same thing on this particular site.
    Could you please help us with this? We can gran you admin access if you need.
    Thanks

    What i meant is that we have your plugin in 2 different sites with the same settings and testing the same url parameters, in one of them, we receive the answer with no plus signs. And in the other, we receive that same answer with plus signs between each words.

    Plugin Author Haktan Suren

    (@haktansuren)

    please DM Me via https://www.haktansuren.com/slack-handlwp/ so i can help you there.

    djwilko12

    (@djwilko12)

    Thanks. I have requested invitation. Do you see?

Viewing 5 replies - 1 through 5 (of 5 total)
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