Title: Pluing is not working
Last modified: August 1, 2024

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# Pluing is not working

 *  Resolved [ramazangunes](https://wordpress.org/support/users/ramazangunes/)
 * (@ramazangunes)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/pluing-is-not-working/)
 * Hi,
   I installed the plugin, I got the Api information from Fedex, I made the 
   settings as you showed. I entered the weight and dimensions of the product below
   to try it. But still no shipping calculation comes out. As a shipping region,
   I set free shipping only within Turkey, Fedex for other places. But now when 
   I want to buy this product, it does not calculate shipping. Can you check what
   is the problem? Thank you.
 * [https://thehairdetectivestore.com/product/hair-miracle-brush-yellow-purple/](https://thehairdetectivestore.com/product/hair-miracle-brush-yellow-purple/)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpluing-is-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Aarsiv Groups](https://wordpress.org/support/users/aarsiv/)
 * (@aarsiv)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/pluing-is-not-working/#post-17927027)
 * Hi [@ramazangunes](https://wordpress.org/support/users/ramazangunes/) ,
 * We can help you. Did you setup the shipping zones for fedex? If yes, still not
   working, Then we can enable the debug mode and check. 
   If you provide the website
   access then we can make it work. Can you please provide the access to our support
   team by visiting the below URL? [https://app.myshipi.com/support](https://app.myshipi.com/support)
 *  Thread Starter [ramazangunes](https://wordpress.org/support/users/ramazangunes/)
 * (@ramazangunes)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/pluing-is-not-working/#post-17927098)
 * Yes, I added a shipping region, but I’m still getting this error. I’ve now opened
   a support ticket from the URL. I hope it will be a quick solution. Thank you.
   
   Sincerely regards.
    -  This reply was modified 1 year, 10 months ago by [ramazangunes](https://wordpress.org/support/users/ramazangunes/).
 *  Plugin Author [Aarsiv Groups](https://wordpress.org/support/users/aarsiv/)
 * (@aarsiv)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/pluing-is-not-working/#post-17927279)
 * Hi [@ramazangunes](https://wordpress.org/support/users/ramazangunes/) 
   Fedex 
   Returns the below error, Can you please check the API’s enabled in fedex? As 
   per the documentation – https://myshipi.com/docs/fedex/how-to-get-fedex-api-key-
   and-secretWe could not authorize your credentials. Please check your permissions
   and try again.
 *  Thread Starter [ramazangunes](https://wordpress.org/support/users/ramazangunes/)
 * (@ramazangunes)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/pluing-is-not-working/#post-17928955)
 * Hi, my problem was Fedex. Thank you for your attention and support.
   Sincerely
   regards.
 *  Plugin Author [Aarsiv Groups](https://wordpress.org/support/users/aarsiv/)
 * (@aarsiv)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/pluing-is-not-working/#post-17929027)
 * Thanks [@ramazangunes](https://wordpress.org/support/users/ramazangunes/) , We
   are happy to support you all the time

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Pluing is not working’ is closed to new replies.

 * ![](https://ps.w.org/a2z-fedex-shipping/assets/icon-256X256.png?rev=3081049)
 * [Automated FedEx live/manual rates with shipping labels - HPOS supported](https://wordpress.org/plugins/a2z-fedex-shipping/)
 * [Support Threads](https://wordpress.org/support/plugin/a2z-fedex-shipping/)
 * [Active Topics](https://wordpress.org/support/plugin/a2z-fedex-shipping/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/a2z-fedex-shipping/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/a2z-fedex-shipping/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Aarsiv Groups](https://wordpress.org/support/users/aarsiv/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/pluing-is-not-working/#post-17929027)
 * Status: resolved