Title: Plugins Section Crash
Last modified: February 23, 2019

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# Plugins Section Crash

 *  Resolved [seba85](https://wordpress.org/support/users/seba85/)
 * (@seba85)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugins-section-crash/)
 * Just installed MailPoet. Clicked the MailPoet section in the dashboard and it
   doesn’t work. It shows no content. Just an empty page. Clicked on Plugins and
   the same happened!!! It only shows an empty page. Can anyone please help!!!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Peter Smits](https://wordpress.org/support/users/psmits1567/)
 * (@psmits1567)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugins-section-crash/#post-11239876)
 * Do you make use of elementor?
    Then disable it and test it again Also you need
   to have php version 7.x installed! I hope this helps you, Peter
 *  Thread Starter [seba85](https://wordpress.org/support/users/seba85/)
 * (@seba85)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugins-section-crash/#post-11239896)
 * I don’t use Elementor. And even if I did, I can’t acces the Plugins section to
   disable it.
 *  [Peter Smits](https://wordpress.org/support/users/psmits1567/)
 * (@psmits1567)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugins-section-crash/#post-11240193)
 * Ok do you have access to your files on your server?
    If so rename the mailpoet
   plugin folder. And see if you than have access. If mailpoet is causing the white
   screen, then by renaming the folder you disable it. Regards, Peter
 *  Thread Starter [seba85](https://wordpress.org/support/users/seba85/)
 * (@seba85)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugins-section-crash/#post-11240456)
 * That did it! Thank you very much Peter!! WP backend works fine now and deleted
   Mailpoet. Too bad for the plugin. Pretty bad experience…
 *  [Peter Smits](https://wordpress.org/support/users/psmits1567/)
 * (@psmits1567)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugins-section-crash/#post-11241109)
 * Hi Seba85
 * Glad that I could help you.
    Did you check your php version? Because I suspect
   you are still using version 5 You urgently need to update that version to at 
   least PHP version 7.x Version 5 is a non supported version anymore, and dangerous
   to keep it running. Regards Peter
 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugins-section-crash/#post-11258682)
 * Hi [@seba85](https://wordpress.org/support/users/seba85/),
 * As Peter mentioned, it could be related to your PHP version. We’d be happy to
   help you upgrade it. Just contact us here: [https://www.mailpoet.com/let-us-handle-your-php-upgrade/](https://www.mailpoet.com/let-us-handle-your-php-upgrade/)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Plugins Section Crash’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

## Tags

 * [Crash](https://wordpress.org/support/topic-tag/crash/)

 * 6 replies
 * 3 participants
 * Last reply from: [Wysija](https://wordpress.org/support/users/wysija/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/plugins-section-crash/#post-11258682)
 * Status: resolved