Support » Theme: Sugar and Spice » Plugins not working

  • Resolved solomama


    I’m unable to install the following plug-ins on my website. The error message reads:

    “Unpacking the packageā€¦
    Could not create directory.”

    Plugins: nrelate Related Content 0.52.7 , WPTouch Mobile plugin 3.1.9, Jetpack 2.9.1

    Has anyone else experienced this issue? I’m currently using GoDaddy hosting with Plesk.

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  • Theme Author alex27



    This is not a theme question, you should ask for help in general WordPress forums.

    Sorry, I’m new to WordPress and learning my way around, but luckily I’ve resolved my own issue by manually adding the files to the wp-content folder. Thanks for giving me proper direction.

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