Support » Plugins » Plugins No version info could be found error

  • Resolved purvabathe

    (@purvabathe)


    Nothing done with the plugins in the screenshot. Still from today morning able to see that kind of error message. Any idea what went wrong?
    error

    • This topic was modified 3 years, 5 months ago by purvabathe.
Viewing 15 replies - 1 through 15 (of 19 total)
  • Same here since today. Only change i made yesterday was updating the Plugin “WooCommerce PDF Invoice”

    • This reply was modified 3 years, 5 months ago by audat.

    Seeing the same error. Also using Woocommerce.

    Same here. I also use WooCommerce PDF Invoice, so this update could be the reason?

    Our site is not using PDF invoice.

    the plugins that have version error:
    No version info could be found for PayPal Pro
    No version info could be found for Shipwire
    No version info could be found for URL Coupons

    Edit: staging site, that has not been touched for a week, also has the same issue.

    Edit2: I think issue might be on the woocommerce.com side of things and not with our sites. All the plugins that have version problem are bought or dependant on woocommerce.com. My guess is their system is not giving out verson info for some reason and there isnt anything we can do currently.

    • This reply was modified 3 years, 5 months ago by toktor.
    • This reply was modified 3 years, 5 months ago by toktor.

    Why cant I keep editing my reply?

    edit3: It seems to be problem with woocommerce helper plugin or woocommerce.com site. Seeing it accross different servers/installs same error for woocommerce.com paid plugins.

    Woocommerce.com support has notice “We won’t be available to respond to support requests during this time, but we look forward to helping you when we return on September 22, 2016.”

    • This reply was modified 3 years, 5 months ago by toktor.

    I’m experiencing this issue too. I’m using Woocommerce but not WooCommerce PDF Invoice. I haven’t made any plugin changes for quite a while but this issue has only just started.

    Cause: Woocommerce Helper

    For me it causes also “Notice: Undefined property: stdClass::$slug in wp-admin/includes/class-wp-plugin-install-list-table.php on line 52”

    error that is more discussed over here: https://core.trac.wordpress.org/ticket/33330
    (for cleaning that one I am removing all Transient from DB)

    • This reply was modified 3 years, 5 months ago by toktor.

    + 1

    No version info could be found for Gravity Forms Product Add-ons
    No version info could be found for Product Image Watermark
    No version info could be found for WooCommerce Brands
    No version info could be found for Cart Notices
    No version info could be found for Cart Reports
    No version info could be found for Compare Products Pro
    No version info could be found for Composite Products
    No version info could be found for WooCommerce Points and Rewards
    No version info could be found for WooCommerce Product Search
    No version info could be found for Sale Flash Pro
    No version info could be found for Smart Coupons
    No version info could be found for WooCommerce Social Login
    No version info could be found for Newsletter Subscription
    No version info could be found for WooCommerce Waitlist
    No version info could be found for Gravity Forms Product Add-ons
    No version info could be found for Product Image Watermark
    No version info could be found for WooCommerce Brands
    No version info could be found for Cart Notices
    No version info could be found for Cart Reports
    No version info could be found for Compare Products Pro
    No version info could be found for Composite Products
    No version info could be found for WooCommerce Points and Rewards
    No version info could be found for WooCommerce Product Search
    No version info could be found for Sale Flash Pro
    No version info could be found for Smart Coupons
    No version info could be found for WooCommerce Social Login
    No version info could be found for Newsletter Subscription
    No version info could be found for WooCommerce Waitlist
    No version info could be found for Gravity Forms Product Add-ons
    No version info could be found for Product Image Watermark
    No version info could be found for WooCommerce Brands
    No version info could be found for Cart Notices
    No version info could be found for Cart Reports
    No version info could be found for Compare Products Pro
    No version info could be found for Composite Products
    No version info could be found for WooCommerce Points and Rewards
    No version info could be found for WooCommerce Product Search
    No version info could be found for Sale Flash Pro
    No version info could be found for Smart Coupons
    No version info could be found for WooCommerce Social Login
    No version info could be found for Newsletter Subscription
    No version info could be found for WooCommerce Waitlist

    +1

    No version info could be found for ShipStation Integration
    No version info could be found for Braintree
    No version info could be found for Table Rate Shipping
    No version info could be found for USPS Shipping Method
    No version info could be found for ShipStation Integration
    No version info could be found for Braintree
    No version info could be found for Table Rate Shipping
    No version info could be found for USPS Shipping Method

    Please Note: Any customizations you have made to theme files will be lost. Please consider using child themes for modifications.

    Not sure why I also get the child theme modification notice; I am using a child theme.

    Same issue here. I’m assuming it’s a problem with the WooCommerce site. All the products mentioned are theirs.

    Just figured out that it can’t find my WooCommerce related tables either.

    • This reply was modified 3 years, 5 months ago by dlfulle.

    No version info could be found for Groups for WooCommerce
    No version info could be found for Sensei
    No version info could be found for Sensei Certificates
    No version info could be found for Sensei Course Participants
    No version info could be found for Sensei Course Progress
    No version info could be found for Sensei Media Attachments
    No version info could be found for Sensei Share Your Grade
    No version info could be found for Advanced Notifications
    No version info could be found for Authorize.Net CIM
    No version info could be found for Checkout Field Editor
    No version info could be found for WooCommerce Conditional Shipping and Payments
    No version info could be found for WooCommerce Coupon Campaigns
    No version info could be found for WooCommerce Customer History
    No version info could be found for Dynamic Pricing
    No version info could be found for Google Product Feed
    No version info could be found for WooCommerce Memberships
    No version info could be found for Name your price
    No version info could be found for WooCommerce One Page Checkout
    No version info could be found for Product Add-Ons
    No version info could be found for Product Bundles
    No version info could be found for Product CSV Import Suite
    No version info could be found for WooCommerce Slack
    No version info could be found for WooCommerce Stamps.com API
    No version info could be found for WooCommerce Subscriptions
    No version info could be found for UPS Shipping Method
    No version info could be found for USPS Shipping Method
    No version info could be found for Groups for WooCommerce
    No version info could be found for Sensei
    No version info could be found for Sensei Certificates
    No version info could be found for Sensei Course Participants
    No version info could be found for Sensei Course Progress
    No version info could be found for Sensei Media Attachments
    No version info could be found for Sensei Share Your Grade
    No version info could be found for Advanced Notifications
    No version info could be found for Authorize.Net CIM
    No version info could be found for Checkout Field Editor
    No version info could be found for WooCommerce Conditional Shipping and Payments
    No version info could be found for WooCommerce Coupon Campaigns
    No version info could be found for WooCommerce Customer History
    No version info could be found for Dynamic Pricing
    No version info could be found for Google Product Feed
    No version info could be found for WooCommerce Memberships
    No version info could be found for Name your price
    No version info could be found for WooCommerce One Page Checkout
    No version info could be found for Product Add-Ons
    No version info could be found for Product Bundles
    No version info could be found for Product CSV Import Suite
    No version info could be found for WooCommerce Slack
    No version info could be found for WooCommerce Stamps.com API
    No version info could be found for WooCommerce Subscriptions
    No version info could be found for UPS Shipping Method
    No version info could be found for USPS Shipping Method

    I as well am getting this issue as of today on 2 of my WooCommerce websites.

    Yes here too. I opened a ticket with woothemes, even if it just makes them aware.

    Hey, Everyone! Disabling Woocommerce Helper fixes it for now until they can fix it.

    Same problem here.

    I tried to submit a support ticket and got this:

    The entire Automattic Family, including us here at Woo, will be attending our Annual Grand Meetup where we’ll be working to improve our systems and processes to better serve you. We won’t be available to respond to support requests during this time, but we look forward to helping you when we return on September 22, 2016.

    Please refer to the links below for product setup and general troubleshooting.

    •Self Help Guide
    •WooCommerce Troubleshooting
    •Update WooCommerce Products
    •Understanding the WooCommerce System Status Report
    •Troubleshooting 101: Review WooCommerce System Status Report

    ……GREAT!

    The above page sends you around in a loop so cant get to raise a ticket – whats going on…..?

    Heres list of errors Im getting

    No version info could be found for Follow Ups
    No version info could be found for WooCommerce Additional Variation Images
    No version info could be found for Order/Customer CSV Export
    No version info could be found for Google Product Feed
    No version info could be found for Shipment Tracking
    No version info could be found for Table Rate Shipping
    No version info could be found for Follow Ups
    No version info could be found for WooCommerce Additional Variation Images
    No version info could be found for Order/Customer CSV Export
    No version info could be found for Google Product Feed
    No version info could be found for Shipment Tracking
    No version info could be found for Table Rate Shipping
    No version info could be found for Canvas
    No version info could be found for Canvas

    • This reply was modified 3 years, 5 months ago by aristocats. Reason: Cant raise a ticket at Woocommerce
Viewing 15 replies - 1 through 15 (of 19 total)
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