plugins deleted after update

  • Resolved Scrub look

    (@scrublook)


    3 years, 3 months ago

    Hello,

I am using electronic payment methods
But when the last update to Woocommerce, it was completely removed all the plugins files.
Every time I upload it to the site, the same thing happens again
is a problem with the update? I spoke with the payment methods service provider, and they told me that the problem was not from us,
Is this issue from WooCommerce or sever provider ? 

Regard's

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Igor H

    (@ihereira)

    3 years, 3 months ago

    Hi there,

    Sorry to hear about what happened. For better assistance, please provide the following:

    * A copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    * Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    Once you’ve done that, paste it here in your response. Thanks.

    Thread Starter Scrub look

    (@scrublook)

    3 years, 3 months ago


    ### WordPress Environment ###

    WordPress address (URL): https://store.scrublook.com
    Site address (URL): https://store.scrublook.com/store
    WC Version: 6.0.0
    REST API Version: ✔ 6.0.0
    WC Blocks Version: ✔ 6.3.3
    Action Scheduler Version: ✔ 3.3.0
    WC Admin Version: ✔ 2.9.4
    Log Directory Writable: ✔
    WP Version: 5.8.2
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.26
    PHP Post Max Size: 800 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    cURL Version: 7.80.0
    OpenSSL/1.1.1l

    SUHOSIN Installed: –
    MySQL Version: 5.7.36
    Max Upload Size: 200 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 6.0.0
    WC Database Prefix: wpnv_
    Total Database Size: 39.15MB
    Database Data Size: 25.13MB
    Database Index Size: 14.02MB
    wpnv_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpnv_woocommerce_order_items: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
    wpnv_woocommerce_order_itemmeta: Data: 0.38MB + Index: 0.39MB + Engine InnoDB
    wpnv_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpnv_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_actionscheduler_actions: Data: 0.22MB + Index: 0.27MB + Engine InnoDB
    wpnv_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_actionscheduler_logs: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
    wpnv_addonlibrary_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_aioseo_cache: Data: 0.16MB + Index: 0.03MB + Engine InnoDB
    wpnv_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpnv_aioseo_posts: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    wpnv_aws_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_aws_index: Data: 1.36MB + Index: 1.67MB + Engine InnoDB
    wpnv_commentmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wpnv_comments: Data: 0.20MB + Index: 0.22MB + Engine InnoDB
    wpnv_ewwwio_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_options: Data: 6.31MB + Index: 0.34MB + Engine InnoDB
    wpnv_paoc_campaign: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_paoc_entry: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_paoc_entry_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_paoc_report: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_postmeta: Data: 6.52MB + Index: 7.03MB + Engine InnoDB
    wpnv_posts: Data: 5.52MB + Index: 0.70MB + Engine InnoDB
    wpnv_ppress_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_ppress_formsmeta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wpnv_ppress_meta_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_star_testimonial_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_termmeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    wpnv_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_term_relationships: Data: 0.13MB + Index: 0.08MB + Engine InnoDB
    wpnv_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_usermeta: Data: 0.31MB + Index: 0.28MB + Engine InnoDB
    wpnv_users: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wpnv_user_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_wcmp_cust_answers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_wcmp_cust_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_wcmp_products_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_wcmp_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_wcmp_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_wcmp_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_wcmp_vendor_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_wcmp_visitors_stats: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpnv_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wpnv_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wpnv_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    wpnv_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpnv_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_wc_product_meta_lookup: Data: 0.45MB + Index: 0.63MB + Engine InnoDB
    wpnv_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_zbscrm_api_keys: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_zbs_admlog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_zbs_aka: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_zbs_companies: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpnv_zbs_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_zbs_customfields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_zbs_dbmigration_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_zbs_dbmigration_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpnv_zbs_events: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpnv_zbs_event_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_zbs_externalsources: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_zbs_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_zbs_invoices: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wpnv_zbs_lineitems: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_zbs_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpnv_zbs_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_zbs_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_zbs_object_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_zbs_quotes: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wpnv_zbs_quotes_templates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_zbs_security_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_zbs_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_zbs_segments_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_zbs_settings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_zbs_sys_cronmanagerlogs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_zbs_sys_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_zbs_sys_email_hist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_zbs_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_zbs_tags_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpnv_zbs_tax_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_zbs_temphash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_zbs_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpnv_zbs_transactions: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    wp_woocommerce_hyperpay_mada_saving_cards: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_saving_cards: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

    ### Post Type Counts ###

    al_product: 1
    aoc_popup: 1
    attachment: 718
    custom_css: 1
    customize_changeset: 64
    elementor_library: 1
    jb_store_css: 8
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    nav_menu_item: 22
    page: 27
    pagelayer-template: 6
    post: 38
    product: 142
    product_variation: 2621
    revision: 271
    shop_coupon: 11
    shop_order: 212
    shop_order_refund: 4
    sidebar: 1
    size-chart: 11
    sp_wps_shortcodes: 2
    udb_widgets: 2
    user_registration: 1
    wc_product_table: 1
    wcpa_pt_forms: 1
    wcpcsu-custom-post: 2
    wlshowcase: 9
    wlshowcasesc: 2
    wpmm_theme: 3

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (26) ###

    Advanced noCaptcha & invisible Captcha: by WP White Security – 6.1.7
    Advanced Woo Search: by ILLID – 2.43
    Akismet Anti-Spam: by Automattic – 4.2.1
    All in One SEO: by All in One SEO Team – 4.1.5.3
    Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.6.0
    Jetpack Boost: by Automattic – 1.3.1
    Jetpack: by Automattic – 10.4
    Loading Page: by CodePeople – 1.0.80
    Pagelayer Pro: by Pagelayer Team – 1.5.9
    PopularFX Website Templates: by Pagelayer Team – 1.2.1
    WooCommerce Product Category Designs Pro: by Essential Plugin – 1.4.3
    User Role Editor: by Vladimir Garagulya – 4.60.2
    WP Sticky Button – Click to Chat: by Faraz Ur Rehman Quazi – 1.2
    MultiStep Checkout for WooCommerce: by ThemeHigh – 2.0.6
    Woo Product Slider and Carousel with Category Pro: by Essential Plugin – 1.5.3
    Additional Variation Images Gallery for WooCommerce: by Emran Ahmed – 1.2.9
    Variation Swatches for WooCommerce – Pro: by Emran Ahmed – 1.1.18
    Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19
    WooCommerce Menu Cart: by Jeremiah Prummer
    Ewout Fernhout – 2.10.1

    Mada for Hyperpay Payment Gateway for WooCommerce: by Hyperpay Team – 1.6
    Hyperpay Payment Gateway plugin for WooCommerce: by Hyperpay Team – 1.6
    WooCommerce: by Automattic – 6.0.0
    StoreCustomizer: by Kaira – 2.3.6
    WP Login Customizer: by Essential Plugin – 1.1
    Logo Slider and Showcase: by RadiusTheme – 1.3.38
    Related Products for WooCommerce: by WebToffee – 1.4.0

    ### Inactive Plugins (5) ###

    ApplePay for Hyperpay Payment Gateway for WooCommerce: by Hyperpay Team – 1.6
    PageLayer: by Pagelayer Team – 1.5.9
    Popup Anything Pro – A Marketing Popup: by Essential Plugin – 2.0.6
    Product Size Charts Plugin for WooCommerce: by theDotstore – 2.2.1
    STCPay for Hyperpay Payment Gateway for WooCommerce: by Hyperpay Team – 1.6

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: SAR (ر.س)
    Currency Position: right_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #6 – /shop/
    Cart: #7 – /cart/
    Checkout: #8 – /checkout/
    My account: #9 – /my-account/
    Terms and conditions: #824 – /terms-conditions-of-use/

    ### Theme ###

    Name: PopularFX
    Version: 1.2.2
    Author URL: https://pagelayer.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: popularfx/woocommerce/archive-product.php
    /home/scrublook/public_html/store/wp-content/plugins/woo-variation-gallery/templates/product-images.php
    /home/scrublook/public_html/store/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php

    ### Action Scheduler ###

    Canceled: 1
    Oldest: 2021-12-01 15:09:34 +0000
    Newest: 2021-12-01 15:09:34 +0000

    Complete: 731
    Oldest: 2021-11-26 07:49:33 +0000
    Newest: 2021-12-25 08:37:51 +0000

    Pending: 4
    Oldest: 2021-12-25 08:47:08 +0000
    Newest: 2021-12-30 07:00:44 +0000

    ### Status report information ###

    Generated at: 2021-12-25 08:42:04 +00:00

    Thread Starter Scrub look

    (@scrublook)

    3 years, 3 months ago

    fatal-errors-2021-12-07-b9ee0510989fa8c2d794c068ec4a9c06.log

    2021-12-07T10:37:47+00:00 CRITICAL syntax error, unexpected ‘}’, expecting end of file in /home/scrublook/public_html/store/wp-content/plugins/woocommerce/templates/archive-product.php on line 56

    2021-12-07T10:38:10+00:00 CRITICAL syntax error, unexpected ‘}’, expecting end of file in /home/scrublook/public_html/store/wp-content/plugins/woocommerce/templates/archive-product.php on line 56

    fatal-errors-2021-12-12-b9ee0510989fa8c2d794c068ec4a9c06.log 

    2021-12-12T09:33:06+00:00 CRITICAL Uncaught Error: Call to undefined function pagelayer_livelink() in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php:295
Stack trace:
#0 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): popularfx_customize_register(Object(WP_Customize_Manager))
#1 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#2 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/scrublook/public_html/store/wp-includes/class-wp-customize-manager.php(933): do_action('customize_regis...', Object(WP_Customize_Manager))
#4 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): WP_Customize_Manager->wp_loaded('')
#5 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#6 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#7 /home/scrublook/public_html/store/wp-settings.php(600): do_action in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php on line 295

2021-12-12T09:33:06+00:00 CRITICAL Uncaught Error: Call to undefined function pagelayer_livelink() in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php:295
Stack trace:
#0 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): popularfx_customize_register(Object(WP_Customize_Manager))
#1 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#2 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/scrublook/public_html/store/wp-includes/class-wp-customize-manager.php(933): do_action('customize_regis...', Object(WP_Customize_Manager))
#4 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): WP_Customize_Manager->wp_loaded('')
#5 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#6 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#7 /home/scrublook/public_html/store/wp-settings.php(600): do_action in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php on line 295

2021-12-12T09:33:10+00:00 CRITICAL Uncaught Error: Call to undefined function pagelayer_livelink() in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php:295
Stack trace:
#0 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): popularfx_customize_register(Object(WP_Customize_Manager))
#1 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#2 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/scrublook/public_html/store/wp-includes/class-wp-customize-manager.php(933): do_action('customize_regis...', Object(WP_Customize_Manager))
#4 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): WP_Customize_Manager->wp_loaded('')
#5 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#6 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#7 /home/scrublook/public_html/store/wp-settings.php(600): do_action in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php on line 295

2021-12-12T09:33:19+00:00 CRITICAL Uncaught Error: Call to undefined function pagelayer_livelink() in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php:295
Stack trace:
#0 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): popularfx_customize_register(Object(WP_Customize_Manager))
#1 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#2 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/scrublook/public_html/store/wp-includes/class-wp-customize-manager.php(933): do_action('customize_regis...', Object(WP_Customize_Manager))
#4 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): WP_Customize_Manager->wp_loaded('')
#5 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#6 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#7 /home/scrublook/public_html/store/wp-settings.php(600): do_action in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php on line 295

2021-12-12T09:33:28+00:00 CRITICAL Uncaught Error: Call to undefined function pagelayer_livelink() in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php:295
Stack trace:
#0 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): popularfx_customize_register(Object(WP_Customize_Manager))
#1 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#2 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/scrublook/public_html/store/wp-includes/class-wp-customize-manager.php(933): do_action('customize_regis...', Object(WP_Customize_Manager))
#4 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): WP_Customize_Manager->wp_loaded('')
#5 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#6 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#7 /home/scrublook/public_html/store/wp-settings.php(600): do_action in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php on line 295

2021-12-12T09:33:38+00:00 CRITICAL Uncaught Error: Call to undefined function pagelayer_livelink() in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php:295
Stack trace:
#0 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): popularfx_customize_register(Object(WP_Customize_Manager))
#1 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#2 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/scrublook/public_html/store/wp-includes/class-wp-customize-manager.php(933): do_action('customize_regis...', Object(WP_Customize_Manager))
#4 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): WP_Customize_Manager->wp_loaded('')
#5 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#6 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#7 /home/scrublook/public_html/store/wp-settings.php(600): do_action in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php on line 295

2021-12-12T09:33:42+00:00 CRITICAL Uncaught Error: Call to undefined function pagelayer_livelink() in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php:295
Stack trace:
#0 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): popularfx_customize_register(Object(WP_Customize_Manager))
#1 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#2 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/scrublook/public_html/store/wp-includes/class-wp-customize-manager.php(933): do_action('customize_regis...', Object(WP_Customize_Manager))
#4 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): WP_Customize_Manager->wp_loaded('')
#5 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#6 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#7 /home/scrublook/public_html/store/wp-settings.php(600): do_action in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php on line 295

2021-12-12T09:33:44+00:00 CRITICAL Uncaught Error: Call to undefined function pagelayer_livelink() in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php:295
Stack trace:
#0 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): popularfx_customize_register(Object(WP_Customize_Manager))
#1 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#2 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/scrublook/public_html/store/wp-includes/class-wp-customize-manager.php(933): do_action('customize_regis...', Object(WP_Customize_Manager))
#4 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): WP_Customize_Manager->wp_loaded('')
#5 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#6 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#7 /home/scrublook/public_html/store/wp-settings.php(600): do_action in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php on line 295

2021-12-12T09:33:44+00:00 CRITICAL Uncaught Error: Call to undefined function pagelayer_livelink() in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php:295
Stack trace:
#0 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): popularfx_customize_register(Object(WP_Customize_Manager))
#1 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#2 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/scrublook/public_html/store/wp-includes/class-wp-customize-manager.php(933): do_action('customize_regis...', Object(WP_Customize_Manager))
#4 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(303): WP_Customize_Manager->wp_loaded('')
#5 /home/scrublook/public_html/store/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#6 /home/scrublook/public_html/store/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#7 /home/scrublook/public_html/store/wp-settings.php(600): do_action in /home/scrublook/public_html/store/wp-content/themes/popularfx/inc/customizer.php on line 295

    fatal-errors-2021-12-19-b9ee0510989fa8c2d794c068ec4a9c06.log

    2021-12-19T18:09:46+00:00 CRITICAL syntax error, unexpected end of file in /home/scrublook/public_html/store/wp-content/plugins/woocommerce/templates/archive-product.php on line 108

    2021-12-19T18:10:28+00:00 CRITICAL syntax error, unexpected end of file in /home/scrublook/public_html/store/wp-content/plugins/woocommerce/templates/archive-product.php on line 108

    Thread Starter Scrub look

    (@scrublook)

    3 years, 3 months ago

    Hello,
    This is all what I found and thank you for your response

    Abiola Ogodo

    (@oaoyadeyi)

    3 years, 3 months ago

    @scrublook 

    This kind of problem is usually caused by a conflict with your theme or with another plugin. 
 
The best way to determine this is to:
<ul>
<li>Temporarily switch your theme to <a href="https://www.woocommerce.com/storefront/" target="_blank">Storefront</a></li>
<li>Disable all plugins except for WooCommerce</li>
<li>Repeat the action that is causing the problem</li>
</ul>

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. <a href="https://docs.woocommerce.com/document/how-to-test-for-conflicts/">You can find a more detailed explanation on how to do a conflict test here.</a>
    Thread Starter Scrub look

    (@scrublook)

    3 years, 3 months ago

    Hello,

    I switched the theme and I disabled all pluging but the problem dosnt resolved
    I got this error when I update it

    Update failed: The plugin is at the latest version.

    Then the files disappears

    Thank you for supporting me.

    Igor H

    (@ihereira)

    3 years, 3 months ago

    Hello there,

    The error log is showing an unexpected symbol, a syntax error regarding the symbol }.

    To fix syntax errors I recommend this documentation below:
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-syntax-error-in-wordpress/

    Hope it leads you in the right direction.

    Thread Starter Scrub look

    (@scrublook)

    3 years, 3 months ago

    Thank toy Mr Igor for support

    Even if I change the theme style the problem will not resolve
    I tried to update the plugin from the admin dashboard then I got this error

    `Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /home/scrublook/public_html/store/wp-includes/functions.php on line 5107
    The authenticity of woocommerce.6.0.0.zip could not be verified as no signature was found.

    Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /home/scrublook/public_html/store/wp-includes/functions.php on line 5107
    Unpacking the update…

    Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /home/scrublook/public_html/store/wp-includes/functions.php on line 5107
    Installing the latest version…

    Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /home/scrublook/public_html/store/wp-includes/functions.php on line 5107
    Removing the old version of the plugin…

    Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /home/scrublook/public_html/store/wp-includes/functions.php on line 5107
    Plugin updated successfully.

    Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /home/scrublook/public_html/store/wp-includes/functions.php on line 5107
    Activate Plugin | Go to Plugins page

    Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /h`

    I wish to find a way to fix this issue

    Thanks again for your help

    Regard’s

    Abiola Ogodo

    (@oaoyadeyi)

    3 years, 3 months ago

    @scrublook

    A similar issue occurred here. I hope this points you in the right direction

    Thread Starter Scrub look

    (@scrublook)

    3 years, 3 months ago

    I tried this solution before and it didn’t work

    Thank you for caring to my issue

    Abiola Ogodo

    (@oaoyadeyi)

    3 years, 3 months ago

    @scrublook

    After checking this thread, can you also check this youtube video?

    Margaret S. woo-hc

    (@margaretwporg)

    3 years, 3 months ago

    We haven’t heard back from you in a while, so I’m marking this thread as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘plugins deleted after update’ is closed to new replies.