Support » Plugins » [plugins Contact Form 7 Configure SMTP] no mails are sent

  • hi everyone
    after migration to a new host neither “contact form 7” nor “configure smtp” work anymore. furthermore, when i set the WP_DEBUG to true the back-end crashes. therefore, I am unable to debug my problem.

    let’s begin with configure smtp: I have two configuration options, 1) using gmail 2) using the smtp server of my new host. both of them don’t work: when I try to send a test-message, i get the following error:

    An error was encountered while trying to send the test e-mail.

    SMTP Error: Could not connect to SMTP host.

    Failed to connect to server
    Connection refused

    actually, I was told that ‘configure smtp’ wouldn’t be necessary at all since the smtp server runs on the same server as the webserver. however, I get the usual error message when I deactivate ‘configure smtp’ and try to submit a form.

    What could be the reason for the failure? on my localhost using gmail everyhting worked perfectly. Is there any way to debug these plugins?

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