Plugins are gone. Please Help ASAP (12 posts)

  1. RubyA
    Posted 3 years ago #


    I was working on a form on my website. Everythng was fine. Then I went to the Plugins area and it said something plugin does not have a valid header for ALL of my plugins and now I cant see any of them there.

    They are still in my wp-content/plugins folder.
    I didn't install any new plugins in the last couple of months.

    Can anyone please help me?

    I need to put the form back online

    Please help me!


  2. Link please?

  3. RubyA
    Posted 3 years ago #


    Everything was working fine until I went to the Plugins.

    fyi Last week I was actually getting this error when i tried to view my website and access the dashboard.

    Fatal error: require() [function.require]: Failed opening required '/home/ifew/public_html/festival/wp-content/plugins/jetpack/modules/twitter-widget.php' (include_path='.:/usr/local/php52/pear') in /home/ifew/public_html/festival/wp-content/plugins/jetpack/jetpack.php on line 238

    I deleted the jetpack plugin and everything was back to normal

  4. now I cant see any of them there.

    Invalid headers on all of the plugins or just some of them?

    From your web site source code some of the plugins are still working. The contact page is there but Gravity forms isn't working.

    Try this:

    Backup the whole works, files and database.


    That's time consuming but in case of Bad Things Happening very worth it.

    Create a new empty wp-content/plugins-bad directory.

    Move the non-working plugins directories from wp-content/plugins to wp-content/plugins-bad.

    Get new copies of your plugins from the source and activate them.

  5. RubyA
    Posted 3 years ago #

    it said it for all of the plugins

    I installed another plugin for the Contact form. It seems to be working.

    I'll backup and do the other stuff.

    Thanks for helping me! I'll reply again if it works or doesn't work.

  6. RubyA
    Posted 3 years ago #

    my virus detector detected malware

    Infection Details
    URL: http://festival.ifew.com/wp-admin/plugins.php
    Process: file://C:\Program Files\Nightly\firefox.exe
    Infection: html:Iframe-inf

  7. RubyA
    Posted 3 years ago #

    Got a trojan horse blocked message as I was copying files to my computer

  8. RubyA
    Posted 3 years ago #

    sitecheck and unmaskparasites say its clean

    but i installed Script Exploiter plugin

    and it shows a lot of problems.

    Is there a way to reinstall wordpress without losing my pages, posts?

    This could not happen at a WORSE time.

  9. It's a lot of work to delouse your installation. Step #1 really is to make a full backup of how it is now and put that backup somewhere safe.


    Make sure your PC is clean, change all of your passwords, make that backup, and start reading up on those links. They'll help you get out of yourself out of this mess.

    Is there a way to reinstall wordpress without losing my pages, posts?

    Make that full backup. Just reinstalling the software only will not harm your existing posts, pages, and comments.

    If your database isn't compromised then your posts and pages are good. But you really need to check the data, once you've been hacked its really straight forward for a bad guy to insert things into that database such as admins, exploit code, etc.

  10. RubyA
    Posted 3 years ago #

    i'm just going to start fresh.

    Thanks for all your help!

  11. RubyA
    Posted 3 years ago #

    I've installed a new wordpress.

    Is there a way I can stop this from happening again?

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