• Hello

    My site is experiencing a strange issue

    The plugins are deactivating

    Not sure why this is happening

    Please help

    • This topic was modified 1 year, 4 months ago by Henxiaoyi.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • @henxiaoyi

    There are several reasons why plugins might get deactivated, can you check error logs if there are any issues?

    If your hosting provider provides the log, then check those out for any errors. If not, then you can enable WordPress Debug Log by adding this to your wp-config.php file:

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );

    This will create a file debug.log in wp-content directory of your site, which you can then go through if any plugin is deactivated again.

    Thread Starter Henxiaoyi

    (@henxiaoyi)

    Have asked them for it – thank you Gagan

    Thread Starter Henxiaoyi

    (@henxiaoyi)

    I have a file

    Hopefully it is relevant

    How do I attach it?

    @henxiaoyi

    Before attaching any file, please ensure it does not contain any credentials. Then you can provide the link to the file here.

Viewing 4 replies - 1 through 4 (of 4 total)
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