@henxiaoyi
There are several reasons why plugins might get deactivated, can you check error logs if there are any issues?
If your hosting provider provides the log, then check those out for any errors. If not, then you can enable WordPress Debug Log by adding this to your wp-config.php
file:
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );
This will create a file debug.log
in wp-content
directory of your site, which you can then go through if any plugin is deactivated again.
Have asked them for it – thank you Gagan
I have a file
Hopefully it is relevant
How do I attach it?
@henxiaoyi
Before attaching any file, please ensure it does not contain any credentials. Then you can provide the link to the file here.