Support » Fixing WordPress » Plugins and Importer not working, please help.

  • Hi Guys, not new to wordpress, however, I am having a hell of a time trying to get plugins and the WordPress Importer working for my site. It’s not WP hosted, and we recently have been fooling around with moving its subdirectory on our plesk managed servers.
    Any Suggestion or help? We really need to get an xml demo file imported into WP.

    Any help would be greatly appreciated.

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  • It’s pretty hard to determine without some more information. Could you give us:

    –the WP version you’re using
    –the steps you’re taking
    –the error messages you’re receiving
    –recent changes you’ve made, plugins you’ve installed, WP updates, etc

    If you upload plugins directly to the ‘plugins’ folder by ftp, are you able to activate them?

    A good first troubleshooting step: deactivate all your plugins and try again. If it works with plugins deactivated, then reactivate them one at a time to determine where the conflict is occurring.

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