What I’m proposing is simple, in the area you go to search and add new plugins to your site. When you do a search, then a list of plugins show up. Those plugins need to show from the start both on the list and in the Details section if they’re “Free” or “Commercial”. Too many times we have to install them, activate them, then give them our email and other information before we find that they charge a fee for a type of service that was not explained either in the “List” itself or in their “Details”.
This recently happened and the Plugin Co-Founder emailed me as to he was happy to see my joining his service. I responded not at your cost of operation as I’m a small freelance business too which cannot afford your cost of operation. His only response to me was “It’s on our website”. That is not good enough, the Plugins section within our site it should be mandatory to show if you’re charging. This would at least prompt the person or persons considering this plugin to delve deeper into their “Website” and see if it is REALLY what they want to do.
Look at Joomla’s Extension section of their website, it is listed if it’s Commercial or not. It needs to be that way here. When I click on “Details” I expect everything of importance to be presented there. That is why you click on the link to begin with. You’re wanting to find out rather or not you want to give this particular plugin a try. Not to find out after you’ve given out all this information only to then be told there is a fee and sometimes those fees are bit high.
There are a lot of developers out there that are focusing on BIG Corporation Business, that’s fine. I’d like to know before I sign up for anything what it’s going to cost. I do not like giving out all my info to later be used by them to email me, spam me with all their offers and the rest of the junk that comes with it. Then tell me “Well it’s on our website” is just ridiculous in a response.
The first place we go is not a website, it’s our back-end Admin section for searching Plugins for our WordPress Site. We don’t Google this, we do it right from our own site. So to expect everyone to go seek out each Plugin Dev’s website is silly when you have all this information right there within your site without having to leave to another site just to find out what could have been seen right there.
Don’t get me wrong, if I do choose to use a plugin, I will go to their site. Because I want to find out who I have to contact should I need any sort of help or support. I don’t mind paying for services and such when I feel it’s worth it to me, not them. Basically I hate hidden surprises, I want it up front.
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