Lost all stats and followers with Jetpack plugin (3 posts)

  1. professor6789
    Posted 2 years ago #

    My jetpack connection stopped working and I had an error saying 'Your jetpack seems broken. Disconnect and reconnect to wordpress'. I did this and now all my stats and followers (800 email subscribers) are completely gone. Please let me know what can be done to fix this!

    domain site: themilesprofessor.com

  2. George Stephanis
    Code Monkey
    Posted 2 years ago #


    Firstly, don't worry -- nothing's lost. What happened is that for some reason your blog has connected to a new blog_id. But we can find your old blog id and resolve the conflict!

    Could you send in a support request through our contact form? We'll get you set up -- just paste your message and my reply in when sending the support request.



  3. Jeremy Herve
    Jetpack Mechanic
    Posted 2 years ago #

    @professor6789 Check your mailbox, you've got mail! :)

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