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[Resolved] [Plugin: Youtube shortcode] WYSIWYG control disappeared

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Tubal

    @tubal

    Hi,

    Could you give some more details?

    – WordPress version?
    – Javascript errors reported in the browser’s console?
    – Other plugins installed that add buttons to the WYSIWYG editor?

    Cheers,

    hoishing

    @hoishing

    Hi Tubal,

    I am using wordpress 3.2.1

    After my first install of the plugin, the WYSIWYG editor disappeared, and it appears again after I deactivated it.

    Another plugin that add button to the editor is WP-Table Reloaded, I am not sure if it has any effect on your plugin or not…

    However, its fine now after un-install and re-install your plugin again. The problem seems caused by not refreshing the cache of the WYSIWYG editor after my first install of the plugin.

    Kelvin

    Plugin Author Tubal

    @tubal

    Hi hoishing,

    Almost all of these problems are caused by the browser’s cache, or network cache.
    Clear your browser’s cache, quit the browser, then start it and try again.
    If the problem persists, try reloading the page while holding down Ctrl (in IE) or Shift (in Firefox) to make the browser reload the page from the server.
    This can also be caused by a network cache somewhere between you and your web host. Just wait for a few hours for it to expire.

    If clearing the browser’s cache does not solve the problem, then deactivate and activate the plugin again.

    I see you’ve solved your issue, my congrats!!

    I’ll update the FAQ with this troubleshooting info.

    Thank you and enjoy the plugin!!

    hoishing

    @hoishing

    thanks a lot for your prompt reply, and I changed my vote to work 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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