Support » Plugin: YAK for WordPress » [Plugin: YAK for WordPress] Shipping Options Dropdown Not Working

  • Resolved chicagola


    I just took over updating a WordPress/YAK website, and I found that the shipping options dropdown menu box is not showing up on the Checkout page, with this text entered on the YAK admin Shipping Options “Basic” page:

    regular shipping – 5-7 days
    rush shipping – 1-2 days

    BUT, it does calculate the regular shipping price (first line) into the final sale amount on the order confirmation page.

    The strange thing is that the dropdown menu box works on the Checkout page with the original text that was previously there:

    $9.95 regular shipping – ships in 5-7 days
    $14.95 rush shipping – ships in 1-2 days

    BUT, this text causes a problem on the Shipping Options admin page and will not allow me to add shipping prices (Fixed Cost per item). I put in an amount, press update, and the amounts disappear.

    I am going in circles with this. Either the dropdown works, and I cannot add shipping amounts, or the dropdown does not work but the shipping amounts are accepted.

    Anyone have any idea of what could be happening with this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author nolongeractive


    Well I just setup that option on my dev machine and it worked fine. So I don’t think it’s that text specifically.

    A couple of thoughts:

    1) any other plugins installed? have you tried deactivating other plugins (or switching to the default theme) to see if that has any affect?

    2) filling in amounts and having them vanish sounds like a problem I’ve seen previously on hosts which use Suhosin (hardened PHP) or something like it. But usually that only occurs when you have a large number of input boxes on the screen (and I don’t think this qualifies). Still, might be worth looking at what sort of PHP setup your host is using.

    Thanks for your help. I deactivated other plugins, switched to the default theme, copied it/setup on another server, and there is no Suhosin (hardened PHP) The dropdown will only work with the text:

    $9.95 regular shipping – ships in 5-7 days
    $14.95 rush shipping – ships in 1-2 days

    If I change anything, even just one letter, the dropdown will not show up on the Checkout page. If I keep that original text in, the dropdown works, but all the shipping amounts vanish after pressing update.

    Is there a developer or someone who can log into the control panel to see what the problem could be?

    I finally got the drop down menus to work, with shipping costs added to them. I completely deleted YAK, and all associated files, then re-installed, put all the settings back in. I get my dropdown menus and I can enter the Shipping values without them disappearing.

    Although, I found that a dropdown description with a period (decimal point) in it, such as “$9.95 regular shipping – ships in 5-7 days”, causes the shipping amounts to vanish. If I put in “$10 regular shipping – ships in 5-7 days”, it works fine.

    When you did your test, and you put a period (decimal point) in the dropdown menu description, is there a problem entering shipping amounts for those items?

    Plugin Author nolongeractive


    Reply posted on thread here:

Viewing 4 replies - 1 through 4 (of 4 total)
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