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[resolved] [Plugin: Wysija Newsletters] Request error not JSON (36 posts)

  1. Ted Mayombo
    Posted 4 years ago #

    Hi Ben thanks for your quick reply. but I am using 1.1.3 and my wordpress version is 3.3.1 I still stuck. any suggestion?

  2. MailPoet
    Plugin Author

    Posted 4 years ago #

    tmayombo, can you open a ticket on support.wysija.com?

    It's easier for our team to track support requests like that. Thanks!

  3. marcelogdiaz
    Posted 3 years ago #

    Hi guys, I've recently install version 2.1.4 and got the same problem. After reinstalling several times and try with version 1 posted before without solving my problem; I've realized that the plugin did create tables but didn't take into account database prefixes, nor "wysija" neither "wp", so I manually rename tables in database and that fixed all problems :)
    I hope this could help you too.

  4. Ben
    Posted 3 years ago #

    Ok thanks for the feedback marcel.

    It's the first time I hear of such issue.
    The one called : Request error not JSON is very common and could happen in many case scenario. For instance a conflicting plugin messing with the JSON response on an AJAX request.
    COuld you give us more info on your server?
    Unix/Windows ? MySQL version ? PHP version ?


  5. marcelogdiaz
    Posted 3 years ago #

    Hi Ben, I'm using a WAMP server.
    Apache: v2.2.21
    PHP: v5.3.10
    MySQL: v5.5.20

    See u...

  6. Anika
    Posted 3 years ago #

    Hi Ben,
    I have tried to fix my problem with all sugestions above and no positive results has been achieved. When I try to subscribe I receive error
    errorThrown:Invalid JSON:

    and then the main page content is displayed twice.
    Wysija seems to be perfect newsletter and I really would like to solve my problem. Could you please help me?
    xx Anika

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