The Support Forums will be in read-only mode for a scheduled maintenance window on 01 September 2016 14:00 UTC - 20:00 UTC. More information.

MailPoet Newsletters
[resolved] [Plugin: Wysija Newsletters] no tables created with install (4 posts)

  1. mayday
    Posted 4 years ago #

    When I download the plugin and activate, the plugin files install and I see it in the admin, but no tables are created in the db.


  2. Ben
    Posted 4 years ago #

    Hello Mayday,

    Is there any informative message?
    Normally a message should appear.

    You can try to reset the install by triggering the following url as an admin user:


    If the tables are not installed normally that's because either the MySQL user setup in you wp-config.php doesn't have the rights to create tables.
    Or that's because you don't have the rights to create folders within the wordpress folder : wp-content/uploads.

    Anyway try the url I copied you above and if it's not working, get in touch with us on our support website: http://support.wysija.com



  3. mayday
    Posted 4 years ago #

    Thanks for the speedy help. Your reset url did the trick. Tables installed and I am able to add new subscribers.

    Just for info, before reset, I did get this message when trying to add a new subscriber manually:
    WordPress database error: [Table 'foo__list' doesn't exist]
SELECT * FROM foo_wysija_list WHERE is_enabled > '0' ORDER BY list_id DESC

    This is an established site and other plugins have been installed successfully. I don't know what happened but all works now.


  4. Ben
    Posted 4 years ago #

    Great to hear this worked for you!

    Ok I guess We have a few tuning to do on our install so that it works everywhere, one shot!

    Thanks for the feedback.


Topic Closed

This topic has been closed to new replies.

About this Plugin

  • MailPoet Newsletters
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic