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[Resolved] [Plugin: Wysija Newsletters] Doesn't work

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  • Hi Perry,

    Unfortunately when making a plugin you cannot test it on all the environments existing in the world. It appears that your site has some specific parameters which we probably didn’t test before.

    The only reason I see why you shouldn’t be able to add a newsletter or modify the default one is because there is a JavaScript conflict with another plugin.
    This is the single most reported issue from our users.

    Read this article explaining how to detect an issue : http://support.wysija.com/knowledgebase/list-of-plugins-that-may-cause-conflict/

    Try that and let me know.

    Ben

    Wow – thanks.

    I use MindValley Super PageMash and I’ll deactivate it and try your plug-in again. If it works I can find an alternative to PageMash.

    I’ll let you know……….

    OMG – it works!

    Thanks for the support and I’m changing this topic to Resolved and giving you a 5-star.

    Congratulations on a super plugin – I know my readers will like it – I will find out today………

    That’s a great conclusion 🙂

    If you have other problems, don’t hesitate to ask for help on our support site : http://support.wysija.com

    By the way which plugin was causing conflict with ours ? So that I can update our documentation.

    Thanks
    Ben

    MindValley Super PageMash was the culprit.

    I am trying to test setting up a newsletter for new members and a newsletter for new posts – something else seems to prevent the eMails from being sent.

    Probably another conflict somewhere – investigating…….

    Thanks Perry, I’ve updated our list of conflictive plugins.
    Otherwise concerning your sending problems try different sending methods, and see if it helps.

    The best for good deliverability rates is to hook Wysija with a professional SMTP sending service : http://support.wysija.com/knowledgebase/send-with-smtp-when-using-a-professional-sending-provider/

    I can update the plugin “PayPal Payment Terminal” when active, doesn’t allow you to modify newsletter.

    Plugin Author MailPoet

    @wysija

    @acrwebline Please open a ticket on support.wysija.com and we’ll help you from there.

Viewing 8 replies - 1 through 8 (of 8 total)
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