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[Plugin: WPtouch] WPTouch won't display mobile version on iPad

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author BraveNewCode Inc.

    @bravenewcode

    The free version of WPtouch does not offer iPad support. Your desktop theme will be the active theme on iPad.

    Actually it does. When you add “iPad” to the custom user-agents field it displays in the WP Touch theme. At least it does on my site and iPad.

    Plugin Author BraveNewCode Inc.

    @bravenewcode

    Hi Erik,

    Support for other devices can be added. What we meant is that WPtouch Pro includes an iPad-specific theme which can be customized independently from the mobile theme.

    hi all. Yes it is true: when you enter iPad into the custom user-agents field it displays correctly on the iPad. The problem is that the mobile version also displays on my mac! How can I enable that? I want the desktop versione on my mac. Thank you

    Plugin Author BraveNewCode Inc.

    @bravenewcode

    The problem is that the mobile version also displays on my mac!

    This sounds like a caching issue rather than a device detection issue (unless you have added the user agent for your desktop browser to WPtouch’s custom user agent area). You may configure your caching plugin not to cache mobile pages nor to serve cached pages when mobile devices are detected. To do so, enter the user agents found under Advanced Options > Custom User-Agents to the “rejected user agents” areas in your caching plugin’s settings. Remember to clear your plugin, browser, and device caches before retesting.

    Hi Brave, do you mean I should add ipad again?

    Plugin Author BraveNewCode Inc.

    @bravenewcode

    The problem is that the mobile version also displays on my mac!

    We mean for you to clear all your caches, including your device cache, then to follow the instructions for disabling your caching plugin or online service when mobile devices are encountered.

    Caching plugins and services tend to overwrite your desktop theme with posts and pages stored using your mobile theme (and vice-versa). Until caching plugins can recognize the theme being used, you may disable them from activating when mobile devices are detected. This will allow you to see your mobile theme on mobile devices and your desktop theme on desktop browsers as expected.

    I have total cache, where should I do that?

    Plugin Author BraveNewCode Inc.

    @bravenewcode

    Hi,

    Please add the list of user agents below in the “Page Cache”, “Minify” and “CDN” settings of W3TC. Then, clear all caches.

    iphone
    ipod
    ipad
    pre
    pixi
    iemobile
    aspen
    incognito
    webmate
    android
    dream
    cupcake
    froyo
    blackberry9500
    blackberry9520
    blackberry9530
    blackberry9550
    blackberry 9800
    blackberry 9780
    blackberry 9850
    blackberry 9860
    webos
    s8000
    bada
    googlebot-mobile
    adsbot-google

    hi Brave,
    where should I enter that exactly? in which field? Thank you

    Plugin Author BraveNewCode Inc.

    @bravenewcode

    In the W3 Total Cache settings under “Rejected User Agents” in “Page Cache”, “Minify” and “CDN”.

Viewing 11 replies - 1 through 11 (of 11 total)
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