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WPtouch Mobile Plugin
[Plugin: WPtouch] Wp Touch not allowing user to switch to desktop theme from mobile (6 posts)

  1. bachelormagazine
    Member
    Posted 3 years ago #

    We have wp touch running on our site http://www.bachelor.ie and it's not allowing users to switch to the desktop theme from their device when they are in the mobile theme. It just reloads and stays on the mobile theme.

    Any help on this would be appreciated.

    http://wordpress.org/extend/plugins/wptouch/

  2. BraveNewCode Inc.
    Member
    Plugin Author

    Posted 3 years ago #

    Hi,

    It looks like you are now using WPtouch Pro on your website. For any questions regarding WPtouch Pro please login at http://www.bravenewcode.com/support and our friendly and professional support team will gladly continue assisting you there. Thank you.

  3. sicey
    Member
    Posted 2 years ago #

    Hi, I use WPtouch Pro (2.8.2) on a WordPress site (3.4.1).

    Testing the website from a Samsung Galaxy and different iPhone, I see the WPTouch version of the site, and on my computer I have the desktop version. So it's ok.

    Here is my problem : when I try the switch button (on/off) in the footer of the page, it just reload the page in the same version. Then, if I load another page, I see the desktop version (as I want). I would like the switch button bring me directly on the desktop version, without have to reload my page or clic in a link.

    Please someone can help me ?

  4. BraveNewCode Inc.
    Member
    Plugin Author

    Posted 2 years ago #

    We provide support for WPtouch Pro exclusively through our customer support forums, please login and post your question there along with a specific url where we may troubleshoot the issue:
    http://www.bravenewcode.com/support/

    We provide support for the latest releases of WPtouch Pro and WordPress so be sure to update.

  5. sicey
    Member
    Posted 2 years ago #

    I try to post on the support but when I submit my topic, there is an error message : This topic has been closed

    I can't send it !!!

  6. BraveNewCode Inc.
    Member
    Plugin Author

    Posted 2 years ago #

    You'll want to open a new thread for new issues.

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