WPtouch Mobile Plugin
[Plugin: WPtouch] Mobile/desktop detection not working (4 posts)

  1. nlikes
    Posted 3 years ago #

    Totally unreliable rendering of my website - sometimes mobile format on desktop, sometimes desktop format on mobile. It's maddening. I'm using Parament theme. What am I doing wrong? Or is it a problem with the plugin?


  2. nemoprofeta
    Posted 3 years ago #

    Some readers of my site http://www.fotocomefare.com report that they get the mobile version on a desktop computer. One of them uses IE, don't know what version.
    I also have w3tc installed and added the list of wptouch useragents to w3tc excluded user agents.
    Is there something else I can do?

  3. WideSmiler
    Posted 3 years ago #

    Having the same problem and using WP Touch w/ WP Super Cache. PRoblem just started occurring after updating all sites to the latest version of WP Touch. Any ideas?

  4. BraveNewCode Inc.
    Plugin Author

    Posted 3 years ago #

    Hi WideSmiler,

    You'll need to configure WP Super Cache to ignore WPtouch's mobile user agents. You can find the list of user agents in the WPtouch admin panel. Then enter them in the 'rejected user agents' area in WP Super Cache.

    Or if available in the version of WP Super Cache you are using, turn on WPtouch support in its admin panel

    nemo, we replied to your thread with the same question.

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