[Plugin: WPtouch iPhone Theme] Cannot upload custom icon (4 posts)

  1. dmetzcher
    Posted 6 years ago #

    I am unable to upload a custom icon for use with WPtouch. Each time I try, I get the following error.

    There seems to have been an error.
    Please try your upload again.

    I have tried deleting the wptouch/custom-icons directory on the server and recreating them myself. They are set up with full permissions (777). This feature was working some time ago, but I recently created a new icon and wanted to add it... that's when I discovered that it no longer works. I am using the latest versions of WPtouch and WordPress.

    Any help that anyone can provide would be greatly appreciated.



  2. 7483333
    Posted 6 years ago #

    I'm having the exact problem regarding uploading custom icons. Has this issue been resolved?

  3. techfun
    Posted 6 years ago #

    We had that problem too...

    To solve it, try adding in your FULL upload path to Dashboard > Settings > Miscellaneous or manually create the folder wptouch under your wp-content/uploads folder and then inside wp-content/uploads/wptouch create a folder called custom-icons do you end up with:


    Assuming your permissions on those new folders are correct you should now be able to upload.

    Our staff programmer explained the issue this way:

    When uploading a file, the upload script tries to create the appropriate icons directory for storing the file:
    get_option( 'upload_path' ) . '/wptouch/custom-icons'

    In a relative environment, this path is:

    The script tries to create each of those directories by exploding the path and looping through the parts. In the loop each part is prepended by /. The actual paths the script tries to create is:

    When the script tries to store the file, wp-content/uploads/wptouch/custom-icons does not exist because the proper path was never created.

  4. veronicamae
    Posted 6 years ago #

    I'm not the original poster, but...

    My path in Misc Settings now matches what's in my FTP, but the image still does not appear in the pool of other icons. I gave the custom icons folder full permissions, but still nothing. The icon is uploaded, but it's not made available to me.

    What am I missing?

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