Title: [Plugin: WPBook] Importing comments from facebook Last modified: August 19, 2016 --- # [Plugin: WPBook] Importing comments from facebook * [leecraven](https://wordpress.org/support/users/leecraven/) * (@leecraven) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/) * I did a test post to my blog yesterday so I could check and see if it posted to FB – I then commented on the post through Facebook, when I came to my blog tonight I had 26 comments (25 were duplicates of my one comment) what would be causing this? Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/page/2/?output_format=md) * Plugin Contributor [B.](https://wordpress.org/support/users/bandonrandon/) * (@bandonrandon) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1690822) * We have a bug report of this happening in our tracking system. This is the second report of this occurring. I don’t use this feature but will do some testing and hopefully get back to you. * Do you still have the comments in the trash? If so can you tell me was the time- stamp on the comments each hour? Were there any special characters(non-English) in your original comment? * If you could provide us with as much info as possible we’ll look into getting this fixed. * Thread Starter [leecraven](https://wordpress.org/support/users/leecraven/) * (@leecraven) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1690925) * For some reason I get about 12 or so comments a day (from my one test post from facebook, it’s the same comments re-synced) the time & date stamp is the same on every single comment “2010/09/23 at 11:14 pm” * My facebook message was “_Looks like it worked 😀_” Although the smiley is “** 😀**” on facebook in WP it shows the smiley face. * Plugin Contributor [B.](https://wordpress.org/support/users/bandonrandon/) * (@bandonrandon) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1690929) * Humm… Have you made another test comment since then? If so do you have the same result? * Thread Starter [leecraven](https://wordpress.org/support/users/leecraven/) * (@leecraven) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1690930) * Not tried yet, I will throw one on there now and see if it gives the same results. * Thread Starter [leecraven](https://wordpress.org/support/users/leecraven/) * (@leecraven) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1690934) * The plugin has not pulled in my second comment yet but the one reported initially has pulled in another 10 duplicates in. 10 per day. * Plugin Contributor [B.](https://wordpress.org/support/users/bandonrandon/) * (@bandonrandon) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1690946) * That’s really intresting. Can I be annoying and ask you to try a third test comment? Also, what happens if you delete the first test comment from FB? * I have no idea what’s causing this just trying to figure out what will and won’t do it. * Thread Starter [leecraven](https://wordpress.org/support/users/leecraven/) * (@leecraven) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1690947) * Third comment is already up – Now I’m getting duplicates still all my comment says is: “Just sharing some love for the iPad is all…” * It was created at **_2010/09/28 at 1:25 am_** * And I have 5 duplicate comments at this current time of posting. * Plugin Author [John Eckman](https://wordpress.org/support/users/johneckman/) * (@johneckman) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1691007) * [@leecraven](https://wordpress.org/support/users/leecraven/) – sorry I haven’t been able to look into this yet. * There must some kind of timezone issue going on here. When wpbook gets a comment from Facebook, it sets metadata in WordPress to recognize the most recent fetched comment’s time – then next time it looks it only looks for comments newer than that. * Is your server’s time set correctly? * Is your UTC offset set in WordPress settings? * Do you have access to your WordPress database directly, to look at the postmeta tables and find some values? If not, perhaps I can make a specific debug build. * Thread Starter [leecraven](https://wordpress.org/support/users/leecraven/) * (@leecraven) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1691008) * Hey John, * No worries, here is my post_meta.sql – I just exported it… * [http://pastie.org/1197518](http://pastie.org/1197518) * Plugin Author [John Eckman](https://wordpress.org/support/users/johneckman/) * (@johneckman) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1691009) * So I see two posts there – post 56 with a _wpbook_page_stream_id of 241882176551_444746346551, and post 58, with a _wpbook_page_stream_id of 241882176551_446283011551. * For each of those posts, there’s also a _wpbook_page_stream_time, which starts out set to zero, and then whenever a comment gets imported should get set to the timestamp of the comment. * For some reason this isn’t happening in your case – the comment is getting imported and posted, but the update call for _wpbook_page_stream_time fails somehow, leaving it set to zero. * Can you enable debugging and post your debug file? * Thread Starter [leecraven](https://wordpress.org/support/users/leecraven/) * (@leecraven) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1691010) * I hope this is what you mean? I just enabled debugging and had it write to a . log and this is what I get: * [http://pastie.org/1197700](http://pastie.org/1197700) * Plugin Author [John Eckman](https://wordpress.org/support/users/johneckman/) * (@johneckman) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1691015) * No, what I meant is there is an “enable debugging” setting in WPBook settings page in WordPress, which creates a debug.txt file inside the WPBook directory with key info in it. * From reading this, though, it seems you also have the Simple Facebook Connect plugin installed – I don’t actually know that they two coordinate well- that may cause issues. * Thread Starter [leecraven](https://wordpress.org/support/users/leecraven/) * (@leecraven) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1691017) * Really odd I already had debugging enabled in WPBook – Although there is no debug file in the WPBook plugin folder, I just created one now though. * I use the simple FBConnect so I can have the “Like” button in my posts, I will disable it and see if it fixes anything. * Plugin Author [John Eckman](https://wordpress.org/support/users/johneckman/) * (@johneckman) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1691019) * So no file named debug.txt gets created in the wp-content/plugins/wpbook/ folder despite having “Enable WPBook to create a debug file” checked? * Might be a permissions issue for that directory? * Thread Starter [leecraven](https://wordpress.org/support/users/leecraven/) * (@leecraven) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/#post-1691021) * I checked the permissions they are correct. I just did another test comment seeing as I removed the SFC plugin, I’ll see if that fixes the issue John. * Thank you for being so fast replying also. I really appreciate the help. Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/page/2/?output_format=md) The topic ‘[Plugin: WPBook] Importing comments from facebook’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wpbook_eeeeee.svg) * [WPBook](https://wordpress.org/plugins/wpbook/) * [Frequently Asked Questions](https://wordpress.org/plugins/wpbook/#faq) * [Support Threads](https://wordpress.org/support/plugin/wpbook/) * [Active Topics](https://wordpress.org/support/plugin/wpbook/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpbook/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpbook/reviews/) * 21 replies * 4 participants * Last reply from: [e_ticket](https://wordpress.org/support/users/e_ticket/) * Last activity: [15 years, 6 months ago](https://wordpress.org/support/topic/plugin-wpbook-importing-comments-from-facebook/page/2/#post-1691086) * Status: not resolved