Title: [Plugin: WPBook] Checking permissions failed Last modified: August 20, 2016 --- # [Plugin: WPBook] Checking permissions failed * Resolved [spasmody](https://wordpress.org/support/users/spasmody/) * (@spasmody) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wpbook-checking-permissions-failed/) * Hello, * Since the 2.5.2 upgrade of WPBook, I get this error : * > Your Facebook Access Token for WPBook has expired. Please visit the settings > page for WPBook and grant a new access token. Until you do so, cross-posting > to Facebook and import of comments will fail. * I visited the settings page for WPBook but when I check permissions in Facebook I go to an error : in order to access this page you need to connect as yourself and not as facebook page (in english) * I don’t understand. Can you help me * Thanks * [http://wordpress.org/extend/plugins/wpbook/](http://wordpress.org/extend/plugins/wpbook/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [John Eckman](https://wordpress.org/support/users/johneckman/) * (@johneckman) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wpbook-checking-permissions-failed/#post-2762140) * It means you are trying to grant permissions to the application *while using Facebook as a page*. * You have to be *using Facebook as you* when you do the permissions granting as it requires your individual account to give permissions not the page * Thread Starter [spasmody](https://wordpress.org/support/users/spasmody/) * (@spasmody) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wpbook-checking-permissions-failed/#post-2762141) * Yes I understand but when I connect as myself, I get an error : `An error has occurred. Please try again later.` Why ? * Plugin Author [John Eckman](https://wordpress.org/support/users/johneckman/) * (@johneckman) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wpbook-checking-permissions-failed/#post-2762143) * [@spasmody](https://wordpress.org/support/users/spasmody/) In general this is a mis-configuration. * What is the address of your WordPress blog outside Facebook? What do you have set as the domain of your app inside Facebook? * Do you have your Facebook profile ID set correctly in the settings inside WPBook? Where it asks for your Facebook profile ID you cannot put a page ID or group ID – has to be an individual profile ID, and you have to be logged in as that profile ID when you go to check permissions. * Do you have access to the PHP Error log on the server your blog is hosted on? Can you see if any errors are thrown there? * Thread Starter [spasmody](https://wordpress.org/support/users/spasmody/) * (@spasmody) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wpbook-checking-permissions-failed/#post-2762144) * John, it’s a bug in WPBook. I fixed fb error and now the fb application’s working fine. But that error keep displaying. You can fix the remanent error in 2.5.3 version Thank you * Plugin Author [John Eckman](https://wordpress.org/support/users/johneckman/) * (@johneckman) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wpbook-checking-permissions-failed/#post-2762156) * [@spasmody](https://wordpress.org/support/users/spasmody/) Happy to fix it as soon as you can tell me what the bug is. * What is the error you’re saying remains? * Thread Starter [spasmody](https://wordpress.org/support/users/spasmody/) * (@spasmody) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wpbook-checking-permissions-failed/#post-2762160) * `Your Facebook Access Token for WPBook has expired. Please visit the settings page for WPBook and grant a new access token. Until you do so, cross-posting to Facebook and import of comments will fail.` * Plugin Author [John Eckman](https://wordpress.org/support/users/johneckman/) * (@johneckman) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wpbook-checking-permissions-failed/#post-2762161) * [@spasmody](https://wordpress.org/support/users/spasmody/) that’s not an error– it is a note to the admin and includes instructions for you, to generate a new access token. * Have you done so? * You need to first make sure your Facebook application, advanced settings, has“ remove offline_access” set to ENABLED – then go to the checking permissions page and generate a new access token. * Thread Starter [spasmody](https://wordpress.org/support/users/spasmody/) * (@spasmody) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wpbook-checking-permissions-failed/#post-2762162) * yes John, it’s working now. No error anymore. Thank you * [dominikest](https://wordpress.org/support/users/dominikest/) * (@dominikest) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wpbook-checking-permissions-failed/#post-2762164) * Hello * ive got the same Problem. Please can you help me? * Plugin Author [John Eckman](https://wordpress.org/support/users/johneckman/) * (@johneckman) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wpbook-checking-permissions-failed/#post-2762187) * [@dominikest](https://wordpress.org/support/users/dominikest/) Which problem do you have? * Have you done what the error is telling you to do, as I asked spasmody above? * [rdavisphoto](https://wordpress.org/support/users/rdavisphoto/) * (@rdavisphoto) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wpbook-checking-permissions-failed/#post-2762192) * So I’m getting the same notification but when I try to check permissions I get this response: ************************ Secure Connection Failed * An error occurred during a connection to [http://www.richarddavisphotography.com](http://www.richarddavisphotography.com). * SSL received a record that exceeded the maximum permissible length. * (Error code: ssl_error_rx_record_too_long) ************************* Any idea on how I fix this? * I’ve followed the other advice in this post and changed the advance settings as above. Where do i find what all the recommended settings should be. I gone back and forth through the setup docs but they seem outdated with regard to the screenshots. Am I missing something that steps through the choices on the Advanced Settings of the app? * Do I need to blow away my old app and create a new one? * Plugin Author [John Eckman](https://wordpress.org/support/users/johneckman/) * (@johneckman) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wpbook-checking-permissions-failed/#post-2762194) * [@rdavisphoto](https://wordpress.org/support/users/rdavisphoto/) This is a problem with your ssl setup on your server – not a WPBook issue. * Just visiting [https://www.richarddavisphotography.com/](https://www.richarddavisphotography.com/) throws: * `Error 107 (net::ERR_SSL_PROTOCOL_ERROR): SSL protocol error.` * In order for WPBook to work properly your blog must be accessibly via Https:// urls Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘[Plugin: WPBook] Checking permissions failed’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wpbook_eeeeee.svg) * [WPBook](https://wordpress.org/plugins/wpbook/) * [Frequently Asked Questions](https://wordpress.org/plugins/wpbook/#faq) * [Support Threads](https://wordpress.org/support/plugin/wpbook/) * [Active Topics](https://wordpress.org/support/plugin/wpbook/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpbook/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpbook/reviews/) * 12 replies * 4 participants * Last reply from: [John Eckman](https://wordpress.org/support/users/johneckman/) * Last activity: [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-wpbook-checking-permissions-failed/#post-2762194) * Status: resolved