Support » Plugin: WP Super Cache » [Plugin: WP Super Cache] Site goes blank on WPSC installation

  • floorshw

    (@floorshw)


    I tried installing and successfully uninstalled the WP Super Cache plugin a few times. It always does the same :
    – after installing, I choose Activate
    – I am then asked to go to the config page for caching activation
    – I open the suggested page which has a yellow banner saying : WP config has been modified
    – whatever I do next (I tried a few things) next page will be blank (be it site or admin)

    Having no other option I follow the uninstall procedure named “If all else fails and your site is broken”. This works very well and my website works again… without caching.

    Maybe worth mentioning:

    – I previously used W3 Total Cache, which worked (no blank screen or error) but wasn’t right for my needs. It is supposed to be uninstalled properly, but who knows.

    – Permalinks activated and working.

    – php5 activated.

    – wp-content is chmod 755

    – Other plugins running :
    Akismet
    All in One SEO Pack
    Broken Link Checker
    Contact Form 7
    FeedWordPress
    FeedWordPress Duplicate Post Filter
    Flickr Gallery
    Google Analyticator
    Google XML Sitemaps
    Pages Posts
    StatPress
    Viper’s Video Quicktags
    WordPress Database Backup
    WP-Cleanup
    WPhone
    WPtouch iPhone Theme

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Donncha O Caoimh

    (@donncha)

    Check the tips in the readme but it’s likely there’s a problem in your wp-config.php

    Check your PHP error_log too.

    floorshw

    (@floorshw)

    Check the tips in the readme

    I did but nothing seemed of use for me.

    but it’s likely there’s a problem in your wp-config.php

    That was my guess too.

    Check your PHP error_log too.

    How do I do that ?

    Plugin Author Donncha O Caoimh

    (@donncha)

    Unfortunately I can’t tell you where your error_log is, but find your php.ini and look for the string, “error_log” to find out where.

    If you’re on shared hosting you may not have access to a PHP error log unfortunately 🙁

    floorshw

    (@floorshw)

    It is a shared hosting.

Viewing 4 replies - 1 through 4 (of 4 total)
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