Support » Plugin: WP Super Cache » [Plugin: WP Super Cache] MY SITE COMPLETELY CRASHED… PLEASE HELP

  • I was using the plugin for a few days it was working great.
    It was fast I was very happy…

    I was working on the site and needed to see un cached pages
    So I disabled it (which I had done before with no issue)

    When I enabled it and hit preload..,
    BOOM… Lots of text but no site.

    I could not access anything.
    Deleted plugin directory and cache directory and I got site back
    But it is not right…

    I tried reinstalling it BOOM… Lots of text but no site

    Can you help I am desperate
    Mike@mygarageshop.com

    http://wordpress.org/extend/plugins/wp-super-cache/

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Author Donncha O Caoimh

    (@donncha)

    See the “If all else fails” section of the readme.txt. It explains how to remove the plugin manually.

    It could be something corrupted in your wp-config.php or wp-content/wp-cache-config.php

    Where exactly do I find this readme, as you must understand I am a little flustered right now.

    Plugin Author Donncha O Caoimh

    (@donncha)

    You can find them here too. Check your wp-config.php for PHP errors first or wp-content/wp-cache-config.php, might be something obvious there.

    The issue at hand does not revole around how you remove the plugin. The thing I want to learn more about is why MyGarageShop┬┤s site crashed. Any ideas?

    Plugin Author Donncha O Caoimh

    (@donncha)

    Yes, what I said above about the config files. Check them for php errors.

    Ok I looked at the wp-config.php… Other than the 2 inserted staements that supercache made no issues that I can see.

    I cant find wp-cache-config.php in the wp-content directory?

    [No bumping, thank you.]

    Plugin Author Donncha O Caoimh

    (@donncha)

    Well then fall back to the tried and tested php error_log. Also use the error_log() command in your wp-settings.php to figure out how far execution goes.

    Uncomment the error_reporting line at the start of wp-cache-phase1.php as that will report lots of warnings and errors that may be hidden by your server config. Make sure you don’t have display_errors set on!

    I dont know what you mean by Bumping?
    I do not know the person wwho commented on my post?

    I had a problem with my site and needed help.

    I had to wipe out my site and rebuild it from scratch…
    You were telling me to try thing, my site was Down?

    I really need better support, I was in a disaster situation.
    At this time I had a moment I have been working round the clock to rebuild my site.

    Do you have any idea why this happened? I am kind of afraid to reinstall the product and try again?

    esmi

    (@esmi)

    Forum Moderator

    I dont know what you mean by Bumping?

    Do not bump posts. Bumping a post to “the top” does not help your topic get noticed. The volunteers who try to answer questions look for those without replies first. If you bump a post, then it disappears from the “No Replies” view. DO NOT BUMP.

    http://codex.wordpress.org/Forum_Welcome#No_Bumping

    I do not know the person wwho commented on my post?

    That was a forum moderator issuing a warning.

    I really need better support

    Then try hiring someone.

    AGAIN… I did not BUMP anything… I just asked my question na this other guy jumped in and commented on my question… I just need help with my issue…

    and I am asking the Author of WP Super Cache

    esmi

    (@esmi)

    Forum Moderator

    I did not BUMP anything

    Yes you did. I can see the bump post that was deleted 2 days ago.

    I am sorry I dont know what you are referring too?
    If I did somethint it was not on purpose.

    This was my topic… I posted a question and waited for an answer…
    Then someone commented on my post…

    I never got the answer I asked for? I never even heard of BUMPING before today…

    AGAIN I Just need my questions answered and this is the only way I know how to Donncha O Caoimh…

    Is there another way? I still need an answer.
    If I did something wrong I AM SORRY.

    O wait I think I know what happened… I tyed an updated to my question becaue I though tI found the answer but I was incorrect so I tried to remove my previous answer

    esmi

    (@esmi)

    Forum Moderator

    I don’t think so…

    I am in trouble here can you answer me? I dont want to be a jerk but my entire site is down…

    doesn’t sound like an update to me. More like someone becoming impatient and demanding help….

    that is why i deleted it… I did not want to come across that way but I was desperate… You dont know me I am not that way…

    IMy site was down I needed help I typed it then deleted it… I did not know that it affect how quickly I get help…

    Sorry…

Viewing 15 replies - 1 through 15 (of 19 total)
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