Title: [Plugin: WP Stripe] Invalid API Key provided
Last modified: August 20, 2016

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# [Plugin: WP Stripe] Invalid API Key provided

 *  Resolved [Adde](https://wordpress.org/support/users/andystreet/)
 * (@andystreet)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/)
 * I get this error message every time I try to process a payment.
 * Oops, something went wrong (Invalid API Key provided: xxxxxxxxxxxxxxxxxxxxxxxxxxxxx)
 * This is using the plugin, with a shortcode displaying the payment form in a blog
   post. I copied & pasted the key, it’s good.
 * What’s wrong?
 * [http://wordpress.org/extend/plugins/wp-stripe/](http://wordpress.org/extend/plugins/wp-stripe/)

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Plugin Author [Noel Tock](https://wordpress.org/support/users/noel_tock/)
 * (@noel_tock)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/#post-2588603)
 * Hi Andy, there’s two API keys, make sure you’re using the correct one in the 
   test area as well as production then.
 *  Thread Starter [Adde](https://wordpress.org/support/users/andystreet/)
 * (@andystreet)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/#post-2588714)
 * There are two API keys for test and two for production. All 4 keys are correctly
   entered in the plugin’s settings. I always get the above error, no matter if 
   it’s the test card or a real one. On stripe.com everything is working fine but
   on my website nothing works.
 *  Plugin Author [Noel Tock](https://wordpress.org/support/users/noel_tock/)
 * (@noel_tock)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/#post-2588724)
 * Interesting, thanks for the feedback. I’ve had both test & real transactions 
   work, so not sure what’s going on with your particular install. What are the 
   details of the environment you’re testing on? Cheers
 *  Thread Starter [Adde](https://wordpress.org/support/users/andystreet/)
 * (@andystreet)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/#post-2588730)
 * Noel – it’s a Multisite install, v3.2.1. I’m testing with a shortcode on a page
   on the primary blog. I will send you details if you would be kind enough to help
   me troubleshoot.
    Thanks.
 *  Plugin Author [Noel Tock](https://wordpress.org/support/users/noel_tock/)
 * (@noel_tock)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/#post-2588765)
 * Ah, let me have a look at that then from my side first to see if it’s related
   to that.
 * Cheers
 * Noel
 *  Thread Starter [Adde](https://wordpress.org/support/users/andystreet/)
 * (@andystreet)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/#post-2588767)
 * Cool. I emailed you a link to the page.
 * Andy
 *  Thread Starter [Adde](https://wordpress.org/support/users/andystreet/)
 * (@andystreet)
 * [14 years ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/#post-2588802)
 * Any news…?
 *  Plugin Author [Noel Tock](https://wordpress.org/support/users/noel_tock/)
 * (@noel_tock)
 * [14 years ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/#post-2588810)
 * Hi Andy,
 * No sorry, I haven’t been able to isolate the issue or figure out why it would
   reject the key yet (i.e. haven’t been able to reproduce). It would likely be 
   quite helpful to see other users that experiencing similar issues (which we haven’t
   yet for this).
 * Cheers
 * Noel
 *  [jpleas](https://wordpress.org/support/users/jpleas/)
 * (@jpleas)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/#post-2588837)
 * We’re experiencing the same issue as described above. Not sure why.
    Running 
   WP 3.4.1 and API keys are set up correctly. Can I provide any additional info
   to help?
 *  [jpleas](https://wordpress.org/support/users/jpleas/)
 * (@jpleas)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/#post-2588838)
 * Wait – never mind – reread and we had a different error msg.
    And I figured it
   out from our error msg. Sorry about the false alarm…
 *  Plugin Author [Noel Tock](https://wordpress.org/support/users/noel_tock/)
 * (@noel_tock)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/#post-2588840)
 * Cool 🙂
 *  [kappu](https://wordpress.org/support/users/kappu/)
 * (@kappu)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/#post-2588841)
 * how to get API key for this plugin?
 *  Plugin Author [Noel Tock](https://wordpress.org/support/users/noel_tock/)
 * (@noel_tock)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/#post-2588842)
 * stripe.com developer

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘[Plugin: WP Stripe] Invalid API Key provided’ is closed to new replies.

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 * [WP Stripe](https://wordpress.org/plugins/wp-stripe/)
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 * 13 replies
 * 4 participants
 * Last reply from: [Noel Tock](https://wordpress.org/support/users/noel_tock/)
 * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-wp-stripe-invalid-api-key-provided/#post-2588842)
 * Status: resolved