In order for you to support this plug-in, it's reasonable to assume that you sometimes need to be able to see the problem. Since my deployment of your plug-in is behind a firewall, it is impossible for me to grant you access to the site. So, if you're interested in seeing what is going wrong, then the only way that we can see what happens, is to let you see it live, over some form of websharing application. So, if you want to see what is going wrong, then send me an email. If you do not, then there is no need for you to send me an email.