Support » Plugin: Slimstat Analytics » [Plugin: WP SlimStat] Updated my Slimstat yesterday, RIght Now section does not work

  • Resolved Baros

    (@baros)


    hey i updated slimstat plugin yesterday only to found out that the Real time updates section that is “Right Now” does not work. Instead i have to view “Spy View” in “Overview” section to see only some results.

    I deactivated the plugin and reactivated it again but the problem still remains. What can be the possible problem ?

    http://wordpress.org/extend/plugins/wp-slimstat/

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    Hi there, could you be a little more specific about what “doesn’t work” in Right Now? A screenshot would be helpful.

    Camu

    hi, the same here:
    “Right Now” view -> No data to display
    “Overview” – “Spy View” -> shows new data
    additionally it seems Google Analytics for WordPress stopped working,
    after deactivating and activating works again

    Plugin Author Jason Crouse

    (@coolmann)

    So is it working now, svenk?

    My “Right Now” is also blank, and has been since I updated yesterday even though Spy View lists items. I installed the plugin on another site and right now works as it is supposed to, as well as the dashboard widgets (see other post).

    I have the same plugins installed on both servers. One site (the one not working) has a large slimstat database while the other is a fresh install

    Hello, I was coming here to report the same thing. The “Right Now” screen shows no data, whereas the Overview screen’s Spy View does indeed show recently updated real-time data, so it seems as if there’s a disconnect somewhere. I’m running the latest version of WordPress, with both this and Jetpack installed.

    Plugin Author Jason Crouse

    (@coolmann)

    Okay, it looks like I found the bug, sorry about the inconvenience. Before I release the fix, would you guys be interested in testing it? If so, please contact me at

    la buca delle lettere

    and I’ll send you a copy of 2.8.2.

    Thanks
    Camu

    Done, thanks!

    Plugin Author Jason Crouse

    (@coolmann)

    @brian, sent 🙂

    Plugin Author Jason Crouse

    (@coolmann)

    Resolving this ticket, since users are reporting that 2.8.2 has fixed the problem.

    Cheers,
    Camu

    Works in 2.8.2, thanks.

    Plugin Author Jason Crouse

    (@coolmann)

    Thanks for reporting back!

    I am experiencing this problem on all browsers on an up-to-date install with no plugins activated. Any ideas?

    The data IS being generated, but it then clears itself out.
    The number of records is shown but doesnt display them.
    I’ve removed css changes just in case there was a conflict…no change.
    I’ve used Twenty Twelve and MSMW themes just in case…same disappearance.
    I literally see the form appear and then the data it clears itself out.

    Any ideas? I keep on thinking it’s css because I am watching the form appear and then disappear, but could it be a js clear data?

    Plugin Author Jason Crouse

    (@coolmann)

    We will address this problem in 3.2.2. As a temporary workaround, disable the asynchronous view in the settings.

    Thank you,
    Camu

    PS: a vote for WP SlimStat would be a nice way to say thank you.

    I have this same problem. My slimstats just reset itself and is only showing 100 visitors. the day before yesterday it was over 500. What happened to my data?

    Thanks

    Christine

    Plugin Author Jason Crouse

    (@coolmann)

    Hi Christine,

    could you please be a little more specific on your issue?

    Thank you,
    Camu

Viewing 15 replies - 1 through 15 (of 18 total)
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