Support » Plugin: Slimstat Analytics » [Plugin: WP SlimStat] Features not working

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    Hi there,

    have you tried to deactivate and re-activate WP SlimStat? If it works, a vote for my plugin would be greatly appreciated!

    Camu

    Hi – I did that, and some of the data came back. But in Spy View, when I click on “more,” I can only see September 1 and 2. There’s no data before or since (and the previous months’ data seems to be lost). It’s the same in Raw Data – only September 1 and 2.

    I’ve de-activated and re-activated both the Slimstat and Dashboard Slimstat plugins I have. I’ve cleared the cache / cookies, restarted my browser, and tried it in both Chrome and Firefox… no luck. Anything else I can do?

    Thanks –

    Plugin Author Jason Crouse

    (@coolmann)

    No data is removed by the plugin when you upgrade to the new version. The only way for me to troubleshoot the issue is to take a look at it. Would that be an option for you?

    Camu

    Yes, that would be great, thank you! How can you do that? I don’t know how to give you access to the installed plugin.
    My blog is http://lavidacomida.com.
    Thanks again –

    Plugin Author Jason Crouse

    (@coolmann)

    Contact me at

    la buca delle lettere

    With username and password

    Thank you
    Camu

    I’ve been having the same issue, and after turning on and off plug-ins, looks like the plugin Feed Subscriber Stats, Version 3.0.6 was keeping Slimstat from working on my site. Deactivated it, and now have data and charts in Slimstat. Just gave Slimstat 5 stars! 🙂

    Plugin Author Jason Crouse

    (@coolmann)

    Good point, I hadn’t thought about a conflict with another plugin…

    Camu

    Hi Camu…Great Plug in! 🙂
    Having trouble though in 3.2.1
    I have deactivated all potential conflicting plug ins and deactivated and reactivated Slimstat and still nothing shows. Not even when I filter to other months or days….
    I did not originally install this. Is it a big hassle to uninstall and then reinstall…Not sure how to do this.
    Thanks in advance for your help…

    Plugin Author Jason Crouse

    (@coolmann)

    Well, the plugin comes with an uninstall functionality that removes all the data and tables from the database, so it’s not really a “big hassle” to uninstall 🙂 Are you using WP SuperCache or similar caching mechanisms?

    Camu

    Not worried about uninstalling, just the installing it back in 🙂
    I don’t think I am…I don’t have any plug ins that say anything about caching…
    I deactivated Google analytics thinking that might interfere but no luck

    Plugin Author Jason Crouse

    (@coolmann)

    Okay, what’s the URL of your site? I’d like to take a look at the souce code 🙂

    Camu

    Great….Thank you for that…
    http://www.tappingdaily.org It’s for my author friend John Selby

    Plugin Author Jason Crouse

    (@coolmann)

    I don’t see in the source code at

    http://tappingdaily.org/site/

    a reference to the javascript which is supposed to monitor your visitors. The tracking code, in other words, is not executed at all. You may want to take a look at your log files and see if you can get some clues there.

    Have you configured anything special in the filters?

    Camu

    Not at all…Truthfully, I’m not sure what I am doing just yet. I am just becoming familiar with WP. That’s why I asked if it was difficult to install or not because I was afraid that I might have to resort to that…:(

    Plugin Author Jason Crouse

    (@coolmann)

    I see. Well, no it’s not difficult at all. In general it works fine out of the box, after you perform the famous “one click installation” 🙂

    Camu

Viewing 15 replies - 1 through 15 (of 17 total)
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