Support » Plugin: WP Photo Album Plus » [Plugin: WP Photo Album Plus] Photos in Slideshow no longer showing up — help!

  • Resolved kerrock


    After upgrading to 4.4.3 the photos in the slide show no longer show up – there is only a big blank space were the large image of the photo used to be. Underneath the ‘blank’ space (where the large photo used to be) are the thumbnails and they are moving across as usual. But now if i click on a thumbnail the photo does not show – only a big blank white area! This is now happening on ALL of the albums! This is happening on both IE and Firefox, and i cleared brower’s cache… Please help…

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Jacob N. Breetvelt


    Did you also clear (or try de-activate) wp-supercache or other server side cache?

    Please supply a link to the site

    Hi opajaap,
    As you suggest, I deactivated the W3 Total Cache plugin; there are no other cache plugins that I am aware of in the list of plugins. Also, I cleared browser’s cache once again plus, as extra measure, I restarted the computer.
    Still, when I select the slideshow on any of the photo albums, the large image does not show up. Please note, this problem happened for the first time just after updating. Prior to the update all slideshows were working perfectly.
    Here is link to the site:
    Thank you so much for helping.

    Hi kerrock & folks,

    sorry can’t help but you’re not the only one: Same happened to me after the last update with WP Photo Album Plus to 4.4.3. I’m using the Atahualpa Theme. But if you’re using another one, that shouldn’t be the
    trouble maker.


    So if anybody could suggest a solution, would be great.

    Cheers & Good Luck!


    Plugin Author Jacob N. Breetvelt


    Switch the Big Browse Butons OFF (Table II-19)

    I will have to look later what the reason is, but this should help.

    Hi opajaap,

    thanks a lot! You hit the target. Switching off the Big Browse Butons (Table II-19) solved the problem.

    Best regards


    Plugin Author Jacob N. Breetvelt


    Your themes set a background color to the bbb’s (these are transparent images). I will set the background to transparent as an element style the next rev, so in 4.4.4 it will be fixed and you can switch them on again.

    I switched off the Big Browse Buttons as you suggested and the large images are now showing up on the slideshow again.
    Thank you so much for this fix!! I’ll be keeping an eye out for your next revision.
    Thanks again! :o)

    Hi, opajaap have the same problem, but the fix didn’t work because the Big Browse Butons (Table II-19) was already off.

    Any clue what I could do?

    Tried turning it on and then off again but that didn’t work 😀

    Here is the link if that might help

    Thank you

    Plugin Author Jacob N. Breetvelt


    Your slideshow on Galerija >> Test work without problems.

    Clear yuour browser cache ( CTRL+F5 ) and even better: delete temp internet files or run a cleanup program like ccleaner or avg tuneup

    Oh, thanks again ran the ccleaner and everything is working fine again.


    Thanks Opajaap,

    with the new update 4.4.4. Photo Album Plus alideshow works without ticking off II.19.


Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘[Plugin: WP Photo Album Plus] Photos in Slideshow no longer showing up — help!’ is closed to new replies.