Support » Plugin: WP-Members: Membership Framework » [Plugin: WP-Members] link to reset password not working

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Chad Butler


    If you are blocking pages by default, you will need to set the members area page to unblock in order for the password reset to work properly.

    Thanks Chad,
    Pages are not blocked by default. Any other idears?


    Plugin Author Chad Butler


    Do you have the members page set as blocked?

    no, members page is not set as blocked


    Just found out the following shortcode is also not working:
    [wp-members status=”in”]
    text logged in

    But text when logged out is working.

    [wp-members status=”out”]
    text logged out


    Plugin Author Chad Butler


    If the shortcodes are also on the members page, it is important to note that the status shortcodes will not work when placed below the members area shortcode. They only work when placed above. So if the logged in status shortcode is below the members area shortcode, it will not display.

    You might want to check the double quotes in the shortcodes as well. If you copy/pasted them, the encoding does not always match up, so it is better to type them out.

    Dear Sir

    As I am a new user for wordpress, I do not understand this method how to fix this problem. I would like you to provide method step by step including picture as well

    Thank you very much in your support.

    It was happening to me as well. I have the Custom Login plugin installed, so it goes to the custom login with the links to change your password underneath the form. I’ll check with my client if she still wants a custom login.


    I have forgotten my password and when I click on the link I received via email it says, “sorry that key does not appear to be valid”. My blog is my username on my blog is admin. I am still trying to set everything up. I see there is updated software but I cant access the admin section in my blog because I cant access my blog? what do I do? Please help

    Plugin Author Chad Butler


    Are you sure this has something to do with WP-Members? There is nothing in the plugin that would generate anything that says “sorry that key does not appear to be valid”

Viewing 10 replies - 1 through 10 (of 10 total)
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