Support » Plugin: WP Mail SMTP by WPForms » [Plugin: WP Mail SMTP] Useless for multisite network admins

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  • Ateny


    I have the same problem. Has someone solved it?

    Any news on this?
    If not, does anyone have an alternative solution/plugin?



    Actually I discovered there is no problem. Have a look in:
    – See also my comment in and how it has been solved if you are using AWS EC2 + SES
    – Read wp-mail-smtp/wp_mail_smtp.php header for further explanations

    Thank you for the feedback sfrassanito. 🙂
    I had totally missed the header at the wp_mail_smtp.php 🙁

    You seem to have the whole thing working out.
    So could you please clarify/correct me if and where I am wrong with the 4 different scenarios? When working with a multisite, I place the appropriate lines (……) at the config file and :…
    1. Emails sent from the network admin (welcome, new site, etc) or the main site (new user, lost password, etc) will be send from as long as both the emails under “network settings” and “settings->general” are the same. Correct?
    2. Someone from site34 (it is a multisite remember) has his email (under settings–>general) at: What happens when a new member registers at his site? Or asks for a new password?
    3. Someone from site75 has her email at But wants to use her gmail account at Callum mentions:

    …I recommend if using the plugin on a multi-site setup, put your settings in wp-config.php and then disable the admin menu

    How can I “disable the admin menu” so she canNOT use her gmail account?
    Moving the whole folder wp-mail-smtp to mu-plugins will do the trick? Must I do something else?
    4. Site99 is a mapped domain. So it is now and their email is What happens then?

    I know it is a lot. But I thought I give it a try. 🙂
    Any help is highly appreciated.

    Thank you in advance



    1. Cannot confirm. I believe the answer is no. See 2.

    2. User’s e-mail must be verified in Amazon SES otherwise SES reject it. I cannot confirm the behaviour since I use the same e-mails. I believe when one registers, the network replies, i.e. the e-mail of the plugin. For all the other requests, it is used the e-mail of the site’s admin. You should have a look on the wordpress documentation. If you already got the answer, please share.

    3. If you put the settings in config.php, the admin menu should be disabled automatically. See 2. or SES documentation for further infos on e-mail verification.

    4. Don’t know that plugin.

    You’re welcome.

Viewing 5 replies - 1 through 5 (of 5 total)
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