Title: [Plugin: WP Mail SMTP] Can't Activate
Last modified: August 19, 2016

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# [Plugin: WP Mail SMTP] Can't Activate

 *  [smichener](https://wordpress.org/support/users/smichener/)
 * (@smichener)
 * [15 years, 6 months ago](https://wordpress.org/support/topic/plugin-wp-mail-smtp-cant-activate/)
 * I see the plugin listed, but when I click “activate” I am taken to my site’s 
   home page. When I navigate back to the admin plugins page I see that it was not
   activated.
 * Has anyone else run into this issue?
 * Thanks
 * – Steve
 * [http://wordpress.org/extend/plugins/wp-mail-smtp/](http://wordpress.org/extend/plugins/wp-mail-smtp/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Callum Macdonald](https://wordpress.org/support/users/chmac/)
 * (@chmac)
 * [15 years, 6 months ago](https://wordpress.org/support/topic/plugin-wp-mail-smtp-cant-activate/#post-1731462)
 * Hola Steve,
 * I’m the plugin author. I haven’t seen any reports of this problem. Can you activate
   other plugins? How about the “Hello Dolly” plugin?
 * You could try deleting the wp-content/plugins/wp-mail-smtp directory and re-uploading
   the plugin.
 * I’m a little short on suggestions. I think the problem lies outside of the wp-
   mail-smtp code, but I’m not sure where exactly.
 * Love & joy – Callum.
 *  Thread Starter [smichener](https://wordpress.org/support/users/smichener/)
 * (@smichener)
 * [15 years, 6 months ago](https://wordpress.org/support/topic/plugin-wp-mail-smtp-cant-activate/#post-1731470)
 * Thanks, Callum.
 * I was in a bit of a time crunch and ended up going with “Configure SMTP”. I have
   a large number of plugins activated on this site, about 30, and I assume there
   was some sort of conflict. By the luck of the draw “Configure SMTP” did not run
   into any conflicts, I assume.
 * regardless thanks for the reply. I’ll leave this unresolved in the event someone
   else encounters it.
 * Thanks
 * – Steve
 *  [michaelkammes](https://wordpress.org/support/users/michaelkammes/)
 * (@michaelkammes)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-wp-mail-smtp-cant-activate/#post-1731673)
 * I have had the exact problem both pre 3.0 and post 3.0.
 * Installation is fine (automatic).
 * Any attempt to activate it, edit it, or delete it, simply redirects to the index
   page of the site.
 * I had to manually FTP into the site and delete the WP MAIL plugin folder. I attempted
   to re-install with the same results.
 * Other plugins (24 active) seem to be fine, I can activate and de-activate and
   edit with no issue.
 * I contacted my webhost (Crystaltech), and had them verify permissions and other
   settings as well – they could not find out what the issue was.
 * I utilize shared hosting on a ASP/ASP.NET plan.
 * After “Configure SMTP” was mentioned here, I installed with no issues. It’s a
   shame, I was really interested in WP Mail SMTP.
 * ~Michael
 *  [Callum Macdonald](https://wordpress.org/support/users/chmac/)
 * (@chmac)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-wp-mail-smtp-cant-activate/#post-1731674)
 * Really weird, sorry to hear about your issues. The plugin works fine on hundreds(
   maybe thousands?) of other servers.
 * Can you see anything in the PHP error logs?
 * Love & joy – Callum.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘[Plugin: WP Mail SMTP] Can't Activate’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Callum Macdonald](https://wordpress.org/support/users/chmac/)
 * Last activity: [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-wp-mail-smtp-cant-activate/#post-1731674)
 * Status: not resolved