WP-Filebase Download Manager
Blank window showing on page (4 posts)

  1. storio
    Posted 3 years ago #

    I posted this in response to someone else having the same problem but their issue says resolved so I am not sure anyone will look at that thread.

    When I go to a page in my site and click on the WP-Filebase Icon a blank screen pops up. I have the plugin installed on a test site (same wp version and other plugins) and it works fine there (screen pops up with the ability for me to add a file).

    Tried this in Firefox Safari and Chrome with the same result.
    Can't figure out why this is happening.
    Please Help.


  2. mariano.fritz
    Posted 3 years ago #

    Hi, did you get any clue on how to workaround this? I have the same problem. Everytime I try to get into the WP-Filebase menu I get a blank page.

    Thanks in advance

  3. Fabian
    Plugin Author

    Posted 3 years ago #

    This is probably a memory issue. Try the update, this lowers memory consumption. Also try to disable other plugins or ask your hosting provider to increase the PHP memory limit.


  4. mariano.fritz
    Posted 3 years ago #

    Hi! Thanks for replying so quickly!
    Finally I had to do both. Just updating didn't work out. But after updating I increased php memory limit and it solved the problem. Thanks a lot! You really saved me.


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