WP Email Capture
[resolved] Error:Wrong confirmation code (4 posts)

  1. jeff_ribs
    Posted 3 years ago #

    I've been getting emails from a multiple users who receive this error when they click their confirmation codes:

    Error:Wrong confirmation code

    Anyone have any idea what parameters cause this error?

    More importantly, how can it be fixed?



  2. Rhys Wynne
    Volunteer Moderator
    Plugin Author

    Posted 3 years ago #

    Hi Jeff,

    I'm not sure - I've installed the plugin on a server and tried subscribing and getting subscribed okay.

    Are people clicking the same link twice? Are you deleting the "Temporary emails" a lot (like multiple times a day)

    What's your account? I can test it my end.


  3. jeff_ribs
    Posted 3 years ago #

    Hey there Rhys. Thanks for getting back to me.

    I am not deleting my Temporary emails list so perhaps that is what is causing the issue (currently at 225 unconfirmed emails). For my own curiosity though, why would that be causing the error?

    One concern I had though is will deleting the temporary emails list make their specific link inactive though? I've been hesitant to purge that list because my thought was that the user simply hasn't opened the email yet so I wanted to give them time to do so before I forced them to potentially resign up without knowing why...

    If you want to check out the current setup, our site is up at pathtopmf.com

    Thanks again Rhys! Overall a very awesome plugin. Great work.


  4. Rhys Wynne
    Volunteer Moderator
    Plugin Author

    Posted 3 years ago #

    Hi Jeff,

    I have just signed up successfully.

    The temporary emails won't be causing an issue (I've had successful signups from sites with temporary emails running into the thousands). I think what is happening in your instance is people are clicking on the link to view the PDF and then clicking on it again at a later date.

    My advice is rather than link to the PDF, link to a page on the site with a link to the PDF. State on that page to bookmark this page if you wish to access it again.

    Hope that helps :)


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