Support » Plugin: WP eCommerce » [Plugin: WP e-Commerce] no products page

  • Resolved jgchess


    I recently upgraded to the newest wp 3.4 and the products page disapeared from my theme. I think I tried everything. I finally deleted the theme I was using and i deleleted the wp ecommerce also.
    I just had the basic theme from wp activated. No other plugins activated. I redownloaded the wp-ecommerce plugin again and there is no products page. How can I correct this problem.
    Thank you very much,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Justin Sainton


    I have not heard of this issue. If you reactivate the plugin, do you see the products page on the Pages section of your WP admin? If you can confirm that page exists (and is not in the trash, drafted, or otherwise not published) and confirm that it does indeed have the [productspage] shortcode (Go to the page, click on the “HTML” tab and check if that is what is there.), that would be helpful.

    If it’s still broken after that, there are other issues in play.


    At the top of my dashboard there is the following error message in red.

    There is no “Products Page” page with [productspage] shortcode. We need this page to display your products

    I was using the therm wp flexishop from themeforest.
    The product page loaded correctly with it at first.
    I upgraded to the new wp 3.4 and then the I would receive the error above regarding the products page.
    I then after a number of attempts to fix deleted theme and deleted the wp eccomerce and then tried to re-install on wordpress but I still had the problem.
    It seems that it must be some incompatibility with the theme unless you have some other suggestions.
    I did try putting the shortcode productspage into a post which gave me the name and page but the title on my home page over laps the graphics of the menu items when I do that. Also I am not sure even if I stayed with that last option I am not sure if the products page is working properly.I tried to find out if the theme developer could fix the problem but their customer service is not to be found.
    Hope you can help me.

    Plugin Author Justin Sainton


    Hi Jeffrey,

    It does indeed sound like a theme incompatibility. Unfortunately, if the theme customer service is non-existent, that puts you in a tough spot.

    Shoot me an email at justinsainton at gmail dot com – I’ll see what I can do for you to get this resolved.

    I put the shortcode in and i was able to fix the graphics so the title does not overlap. Hopefully the site will work properly even though the products page was not initially put on with the wp eccommerce. Hopefully I don’t run into any more support problems. I appreciate your help and thanks again.

Viewing 4 replies - 1 through 4 (of 4 total)
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